Metrolina Auto Group

I’ve made a lot of mistakes in my life. Buying a car from these guys is the worse one I’ve made in my entire life. these guys is the worse one I’ve made in my entire life. More

They do not honor their extended warranty agreement. I purchased a 2013 Jaguar from them in September 2017, along with their $3,495.00 extended warranty which was to cover 36 months or 38,500 milles. I d I purchased a 2013 Jaguar from them in September 2017, along with their $3,495.00 extended warranty which was to cover 36 months or 38,500 milles. I drove the car less than 10 months and less than 12,000 miles and the engine failed on June 22, 2018. Metrolina INSISTED that the car be towed from the local Jaguar Dealership here near my home in Durham, to their mechanic in Charlotte. They initially blamed the cause of the engine failure on a local Durham auto dealership, then without advising me, had their attorney notify the local dealership that Metrolina would pay the claim under the warranty agreement. As of this writing (March 14, 2020) the car remains at Metrolina Auto Groups Charlotte office, and HAS NOT BEEN REPAIRED. James E. Dortch, III More

Worst dealership Stay away from this Dealership,This guys from the sales guy to the manager are terrible.i bought a 2013 Maserati GT I came from Maryland after Ryan se Stay away from this Dealership,This guys from the sales guy to the manager are terrible.i bought a 2013 Maserati GT I came from Maryland after Ryan sent me a Video of the car He tricked me into putting a down payment hold on the car (non Refundable) when I got there it was completely a different car, He told me the car was in great condition,I drove 6.5 hour to pick up the car only to see a car with missing car Matt’s ,missing Car seat buttons,ripped up back and from components,rear tires where bold. I got the car checked out and it was in an accident I try talking to this people they kept blowing me off Drove it home to wake up the next morning with oil in my garage floor .i took it to the dealer to get it checked out and it was a long list of deficiency’s to the car I bought extended warranty but this people did not turn in paper work for it until a month later I bought the car Feb 9 2019 i spent at least 18k updating this car paid 55k for the car that still does not have tags to drive because they would not send me or the md state the paper work to get my tags STAY AWAY More

Customer service? Unmatched. Without a doubt, Metrolina Auto Group is the gold standard of pre-owned luxury vehicles. The quality and condition of these impeccable automobiles Without a doubt, Metrolina Auto Group is the gold standard of pre-owned luxury vehicles. The quality and condition of these impeccable automobiles may sell themselves, but it’s the Metrolina Auto Group that makes the experience enjoyable and memorable. My most sincere expression of appreciation goes to Brandon Beck for his knowledge of the subject car, attention to details, high integrity, genuine sincerity, and his exceptional customer fulfillment. M Robinson Charlotte, NC More

Used Car The guys at Metrolina aren’t like your normal car guys they get it from my initial phone call to me driving the vehicle off the lot the entire process The guys at Metrolina aren’t like your normal car guys they get it from my initial phone call to me driving the vehicle off the lot the entire process was seamless and I would definitely recommend all my friends and family to them. More

Prices and service can’t be beat I purchased a Maserati here and could not be happier. The guys here are super nice and will go out of their way to find you the vehicle you really wan I purchased a Maserati here and could not be happier. The guys here are super nice and will go out of their way to find you the vehicle you really want if you are not happy with what they have on the lot. The showroom is beautiful and full of the nicest and most exclusive vehicles in the world. I’ll never buy a car anywhere else again. More

Justin is the man! Professionalism at its finest. Ask for him for phonemional service. He will go above and beyond for any and all customers. Keep up the good work Professionalism at its finest. Ask for him for phonemional service. He will go above and beyond for any and all customers. Keep up the good work More

Terrible communication 1500 more miles than they advertised Bought a used Audi here. One of the tires is broken, wheels are bent, odometer is 1500 above what they advertised. Poor communication and attitude. Bought a used Audi here. One of the tires is broken, wheels are bent, odometer is 1500 above what they advertised. Poor communication and attitude. More

BUYER BEWARE!!! They advertised a vehicle for $39,999 miles. We made an offer on the vehicle and they accepted it. When we receive the paperwork it had over 1600 mile They advertised a vehicle for $39,999 miles. We made an offer on the vehicle and they accepted it. When we receive the paperwork it had over 1600 miles additional!! They failed to disclose this. I think they were hoping we would overlook it. In addition the vehicle had structural damage from an accident but they also failed to disclose this!! Buyer beware they are not honest or trustworthy More

Used Car Purchase I recently purchased a 2014 BMW Z4 from Metrolina Auto Group. I had a great experience working with Blaine Decker. From first contact with Blaine he I recently purchased a 2014 BMW Z4 from Metrolina Auto Group. I had a great experience working with Blaine Decker. From first contact with Blaine he was very eager and helpful and ensured I had all of the information I need to make an informed decision. I would recommend doing business with Metrolina and Blaine. Nice cars and great customer service. More