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MetroWest Subaru - Service Center

Natick, MA

4.3
43 Reviews

43 Reviews of MetroWest Subaru - Service Center

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January 29, 2024

Courteous, professional, accommodating to our vehicles needs and repaired the issue in a timely manner so we can drive home safely. More

by L_KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

The service department claim to have fixed an issue that we went in for, it was not fixed, and other things were charged for. More

by CrimsonLagoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
December 12, 2023

The best! A true customer service oriented team with great work ethics. Don’t go anywhere else for car service! More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a young African American gentleman that got me my loaner car, carried things from my car to the new car, did the same upon my return… he was a super hero and deserves a raise!!
September 13, 2023

Be wary of the service dept. Double check any work you have done. Metrowest changed my Crosstrek's oil and filter at 9k miles. At 12k miles I checked the oil level and found i More

by Subaru review
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
September 06, 2023

Both your service department and the sales department treated me with total professionalism. My engine blew and I was towed in . More

by MikeSig
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Wonderful people, really above and beyond expectations. When I had an engine issue, VJ, and the entire service & parts teams, were outstanding in making my service experience as seamless as possible. I can More

by jrkoch127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VJ Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

I thought the service on my recent appointment was outstanding. I was kept abreast of the problem I was having with my Subaru Forrester and the best part was the pick-up and drop off of my car. More

by s.g.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Mike Buono - The Service Advisor You deserve zero stars. I’m taking time to write this review. Since I interacted just with Mr Buono for getting service advice for my vehicle this review/credits sh More

by 0526gaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Buono
March 21, 2023

The staff at Metrowest Subaru are extremely professional and will always accommodate your needs. Purchased my 2015 Subaru Forester from Metrowest Subaru and I would highly Recommend them. More

by tmamacos05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hanenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
VJ Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ricard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Fantastic! Great service, very accommodating and quick. i really appreciate the hours they have at this dealership More

by dheffernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
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