
MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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After visiting a few Subaru dealers in search of a 2008 Forester, I settled (foolishly) upon MetroWest Subaru of Natick. Up until I actually had to get the car, things went relatively smoothly. However, af Forester, I settled (foolishly) upon MetroWest Subaru of Natick. Up until I actually had to get the car, things went relatively smoothly. However, after signing a deal on Tuesday, I didn't hear back from them about the car's readiness until the following week, and this was only after I initiated a series of calls. After a WEEK AND A HALF and countless phone calls during which I was told that it "wasn't (their) fault - the car's still in Rhode Island, I called once again (they never called me when they said they would) and Michael the manager told me that if I couldn't be patient I could just forget it and he'd sell the car to someone else. No apologies, no gracious concessions, no nothing. I feel like such a boob for being beholden to these incompetent and condescending "salespeople." As another blogger wrote, "If MetroWest's goal is to not sell cars, they're doing a really good job!" They should rename their dealership MetroWest Boobaru. More
Test drove an Outback and was all set to buy. When I told the salesman that this would be done through my company's leasing program (for a company car), he told me that they nor any dealer of any make would the salesman that this would be done through my company's leasing program (for a company car), he told me that they nor any dealer of any make would make such a deal (despite me having done so two times before), and said goodbye. I walked next door to Volkswagen and had a deal within thirty minutes. If Metrowest Subaru's goal is avoiding sales, they sure do a good job! More