MetroWest Subaru

Fantastic experience. It is so rare to find a sales person that enjoys the job as much as Jeff. He is very personable and enthusiastic. I had my first Subaru from MetroWest 11 years ago, and came back person that enjoys the job as much as Jeff. He is very personable and enthusiastic. I had my first Subaru from MetroWest 11 years ago, and came back again. Everything was done promptly, with great care. More

The salesman was not friendly and was more pushy than the other dealers I worked with, but he offered me the best price for the car I wanted. I put a deposit on the car. He accepted it and withdrew the mon other dealers I worked with, but he offered me the best price for the car I wanted. I put a deposit on the car. He accepted it and withdrew the money from my account. The next day he contacted me to say even though he filed the paperwork and took my money, his dealership sold the car to someone else. He offered me a different car, one I didn't want, for the same price he had quoted previously. I complained to him that it was not right to promise me a car he couldn't deliver, and it even worse to fill a contract, take my money, and then try and sell me a different car. He was unapologetic so I spoke to his manager, who quickly turned hostile. The manager shouted at me, told me to take my deposit back, and get out of his dealership. I spoke to every Subaru dealership in the Greater Boston area, and I don't recommend MetroWest Subaru to anyone. I am completely unsatisfied with their customer care, their service, and their work. They did give me the best quote on the car I wanted, but they failed to deliver the car. There are many Subaru dealerships in the area, and I recommend them all over MetroWest Subaru. More

We bought a new Subaru Impreza here. Everyone was very nice but also reasonable. They didn't try to sell us things we didn't want and they gave us a fair price for our trade-in. nice but also reasonable. They didn't try to sell us things we didn't want and they gave us a fair price for our trade-in. More

I came into the dealership hoping to just purchase a new vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all necessary work. More

Great experience! Marc was sensitive to the fact that I had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! More

As an unexperienced new car buyer, Tony Chahwan had lots of patience with me. He showed me all the possible options that were available and had me test drive whatever I wanted. He was extremely helpful an of patience with me. He showed me all the possible options that were available and had me test drive whatever I wanted. He was extremely helpful and professional. In my search for a new car, I went to several dealerships and by far Tony clinched the deal for me to purchase a Subaru from Metrowest. Also VJ, the Sales Manager took the time to explain all the options and I feel that I received a good deal. If you are in the market for a new car, I would highly recommend this dealership and more important Tony - A+ salesman!! We went in to buy one car and it ended up that my boyfriend also bought a Legacy because he was so impressed with the car, the dealership and the staff. They were wonderful to work with and made it rather fun - go there if you are in the market for a vehicle - new or used - you won't be disappointed. More

Marc was very knowledgeable about the cars. He was honest about features that were and were not necessary when considering what we would be using our car for. We had to special order our car. I thought this about features that were and were not necessary when considering what we would be using our car for. We had to special order our car. I thought this would have been a hassle, but Marc made it easy and was very good at communicating with us regarding the status of the order. More

They gave me the best possible deal as a return customer. I was surrounded by helpful, polite and informative people. They gave me a 24 hour turn around and offered helpful advice. I was surrounded by helpful, polite and informative people. They gave me a 24 hour turn around and offered helpful advice. More

The atmosphere was honest and straight forward . I needed to buy a new Outback quickly, as my older car was gone. Both Marc Soloway and sales manager, Vincent Donnelly were very helpful and professional. I to buy a new Outback quickly, as my older car was gone. Both Marc Soloway and sales manager, Vincent Donnelly were very helpful and professional. It did take a while to drive it home that day once the deal was made. But I love to car and that says a lot coming from a Saab owner of 20 years! More

Marc Soloway was extremely helpful in going out of his way to assist me. I was at the service center to fix my car and he, a sales consultant, happened to be there and listened to my issue. He was able way to assist me. I was at the service center to fix my car and he, a sales consultant, happened to be there and listened to my issue. He was able to help me completely with one of my problems. It was very compassionate for him to go out of his way to assist me. More