MetroWest Subaru

We bought a new Subaru Impreza here. Everyone was very nice but also reasonable. They didn't try to sell us things we didn't want and they gave us a fair price for our trade-in. nice but also reasonable. They didn't try to sell us things we didn't want and they gave us a fair price for our trade-in. More

I came into the dealership hoping to just purchase a new vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all vehicle, I ended up with both an amazing buy, but the reliability and satisfaction of a subaru, and wanting to be returning to the dealership for all necessary work. More

Great experience! Marc was sensitive to the fact that I had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! had little time and very effective. It was a very easy and pleasant experience. I would definitively recommend this dealership! More

As an unexperienced new car buyer, Tony Chahwan had lots of patience with me. He showed me all the possible options that were available and had me test drive whatever I wanted. He was extremely helpful an of patience with me. He showed me all the possible options that were available and had me test drive whatever I wanted. He was extremely helpful and professional. In my search for a new car, I went to several dealerships and by far Tony clinched the deal for me to purchase a Subaru from Metrowest. Also VJ, the Sales Manager took the time to explain all the options and I feel that I received a good deal. If you are in the market for a new car, I would highly recommend this dealership and more important Tony - A+ salesman!! We went in to buy one car and it ended up that my boyfriend also bought a Legacy because he was so impressed with the car, the dealership and the staff. They were wonderful to work with and made it rather fun - go there if you are in the market for a vehicle - new or used - you won't be disappointed. More

Marc was very knowledgeable about the cars. He was honest about features that were and were not necessary when considering what we would be using our car for. We had to special order our car. I thought this about features that were and were not necessary when considering what we would be using our car for. We had to special order our car. I thought this would have been a hassle, but Marc made it easy and was very good at communicating with us regarding the status of the order. More

They gave me the best possible deal as a return customer. I was surrounded by helpful, polite and informative people. They gave me a 24 hour turn around and offered helpful advice. I was surrounded by helpful, polite and informative people. They gave me a 24 hour turn around and offered helpful advice. More

The atmosphere was honest and straight forward . I needed to buy a new Outback quickly, as my older car was gone. Both Marc Soloway and sales manager, Vincent Donnelly were very helpful and professional. I to buy a new Outback quickly, as my older car was gone. Both Marc Soloway and sales manager, Vincent Donnelly were very helpful and professional. It did take a while to drive it home that day once the deal was made. But I love to car and that says a lot coming from a Saab owner of 20 years! More

Marc Soloway was extremely helpful in going out of his way to assist me. I was at the service center to fix my car and he, a sales consultant, happened to be there and listened to my issue. He was able way to assist me. I was at the service center to fix my car and he, a sales consultant, happened to be there and listened to my issue. He was able to help me completely with one of my problems. It was very compassionate for him to go out of his way to assist me. More

We wanted to drop a quick note to say how extremely impressed we were with the entire sales experience at MetroWest Subaru. We just picked up our new 2012 Subaru Forrester and we could not be more del impressed we were with the entire sales experience at MetroWest Subaru. We just picked up our new 2012 Subaru Forrester and we could not be more delighted. We were not in a rush for the vehicle and had been shopping for several months at area dealerships. Your sales representative, Jacob Mcevoy was persistent in his approach dropping us an e-mail every couple of weeks to see if he could answer any questions or be of assistance. When we were ready, he was extremely prompt in returning calls and answering questions. He clearly demonstrated that he was interested in helping but not being pushy. When we made the deal, we were escorted over to meet Marc Soloway who was extremely professional and knowledgeable about all aspects of the car and the process. He was efficient, took me through all of the options, the details of the price and then made an appointment for me with financing. I came back in on Sunday and met the Finance Manager who was also very professional and customer focused. While I cannot recall his name, he had most of my information already pre-filled in his computer before I walked in. He too took me through the entire process, explaining each aspect of the financing deal and the pros and cons of each options without pushing. It allowed me to evaluate each option and make informed decisions that would work best for my situation. The entire process took less than 1/2 hour, however, there was no rushing through. Finally, we went back to pick up the car this afternoon. Marc Soloway had e-mailed me earlier in the day to confirm our appointment and to keep me posted on the progress to get the registration and plates completed. Upon arrival, Marc was very professional and customer friendly to my wife and two boys. He took us on a tour of the dealership and made introductions to the service team. Taking us out to the vehicle, he took the time to explain every option and all of the technology. He was very detailed and took great care to review each feature and make sure that we understood and above all felt comfortable. At the end, Marc made sure to give us his card with his cell number and suggested that we feel free to call him with any questions and offered to have us come back to review any of the features if we felt the need. All and all the service experience from top to bottom was a 10. Very professional and very customer focused. We will definitely be recommending MetroWest to our friends and colleagues! Thanks again. Steve and Lonni Campbell More

I love this place! I bought my 2011 outback there and everyone has been wonderful to work with from the fellow who sold me the car right down to the guys who greet me in the service bay. The waiting area everyone has been wonderful to work with from the fellow who sold me the car right down to the guys who greet me in the service bay. The waiting area is awesome, the people are friendly, the service is excellent. If you want a new Subaru, this is the place to get it! More