MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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A wonderful experience from start to finish. There was no pressure or the typical sleazy car salesmanship you would encounter at many dealers. They gave me a very fair trade in price on my used vehicle and w pressure or the typical sleazy car salesmanship you would encounter at many dealers. They gave me a very fair trade in price on my used vehicle and worked very quickly to get me the car I wanted the day I test drove it. To sweeten the deal even more, they gave me an amazing rate on financing for my purchase, even better than what my bank was offering. If you're looking for a new or used Subaru definitely give these guys a shot. More
After some negotiation, my offer price was accepted. Marc pointed out some minor cosmetic damage that I hadn't even noticed on my own, and asked them to repair it at my expensive prior to taking delivery of pointed out some minor cosmetic damage that I hadn't even noticed on my own, and asked them to repair it at my expensive prior to taking delivery of the vehicle. To my surprise, Tom, the used car operations manager, had repairs made (involved replacing the passenger side side-view mirror) at there expense...this was after the deal had been signed and I already thought that I had a fair price on the vehicle. No matter how good of a deal you make on a large purchase, you usually always leave wondering/feeling that you could have done even better; however, in this case, I drove away feeling great! I can honestly say that I would recommend them to others, and in fact, I will likely be giving them business again on a new Subaru when my trusty Toyota Tundra (270,000 miles) finally needs replacing. Respectfully, -Jeff More
This dealer is most straightforward and honest dealer around Boston. They responded very fast with the direct quote by email. Josh is very helpful and explain everything we wanted to know. I highly sugge around Boston. They responded very fast with the direct quote by email. Josh is very helpful and explain everything we wanted to know. I highly suggest this dealer to anyone who is interested in Subaru. More
Because of the logistics of our move from New York City to the Boston area, my wife and I needed to ask Metrowest Subaru to do some creative problem solving about the process for purchasing and picking up to the Boston area, my wife and I needed to ask Metrowest Subaru to do some creative problem solving about the process for purchasing and picking up our new 2014 Subaru Forester. Our salesman, Josh Geller, and the others at Metrowest were uniformly positive, responsive, and proactive in all of their dealings with us. We were able to complete all the steps we needed to in order to purchase our new car, and we were thrilled with the results and the process. More
We just purchased our 2nd car from this dealership...and wouldn'g go anywhere else. Our salesman, Marty Ross, was superb; not pushy; very knowledgable, and interested in making us happy with our choice. wouldn'g go anywhere else. Our salesman, Marty Ross, was superb; not pushy; very knowledgable, and interested in making us happy with our choice. He listened to what we wanted, and made sure that we tried different models, that we were interested in. He was extremely patient, always making us feel very comfortable. The finance person, JOnathan, also was excellent. I especially was impressed with the immaculate bathroom...and baby changing table. The upstairs lounge is very comfortable, and relaxing. Thank you for the free coffee! The whole atmosphere of your dealership, is welcoming and calm. We will continue recommending your dealership to our friends and family. Naomi and Bob Halpert 138 Old Point Rd. Newburyport, Ma 01950 More
I was originally looking to upgrade from a 2002 Impreza Sport Outback Wagon to a 2014 Forester and used Consumer Reports’ TrueCar.com service. MetroWest had a good price and called me back right away. When Sport Outback Wagon to a 2014 Forester and used Consumer Reports’ TrueCar.com service. MetroWest had a good price and called me back right away. When I went in, I decided I preferred the styling of the Impreza and or Crosstrek over the Forester. The sales consultant, Matt Donadio introduced himself in a friendly manner and treated me and my partner with respect, friendliness and like we had a brain. Matt was outstanding. He took us for a test drive, politely offering the passenger seat to my partner during the test drive. He was patient with my questions and never showed any annoyance when I called him and I changed my mind from an Impreza Sport Wagon to a Crosstrek at the 11th hour after the dealership had closed. Matt’s follow-up to my verbal phone purchase was sending me a message with a photo of what was to be my new car – a really nice touch that I very much appreciated! I liked the way Matt approached every step of the process from the trade-in to ensuring the final paperwork with the Finance Manager was as painless as possible. I appreciated the way Matt spent extra time showing us what we could and couldn’t do with our iPhones and the electronic system. When we left the lot we were all set up with our devices! Yay! Matt is down to earth and cares. He told me to call him, if I ever needed anything or I ran out of gas and was nearby. This is my 4th new Subaru buying experience and Matt made sure it was my best car buying experience ever! More
The Metrowest experience was phenomenal from start to finish. From checking out used vehicles on their website all the way to driving off the lot with our new Subaru was a pain free experience. They di finish. From checking out used vehicles on their website all the way to driving off the lot with our new Subaru was a pain free experience. They did a great job of not pressuring us into a sale and they were very helpful when we needed to register the vehicle in another state. Top notch business and I would highly recommend. More
I visited several Subaru dealers in the process of purchasing a new Subaru. My initial online inquiry at Metrowest Subaru was answered very quickly, and all my subsequent contacts were handled with gr purchasing a new Subaru. My initial online inquiry at Metrowest Subaru was answered very quickly, and all my subsequent contacts were handled with great courtesy and effectiveness. My salesperson Jake was outstanding: patient with my questions as I purchased my first new car in 14 years, helpful as I test drove two models trying to make a decision, responsive as we refined the purchase, and thorough in the concluding details. He connected me right away with his sales manager in case I needed him in the future or during the process of my purchase for any reason, and he anticipated my future schedule with the service department, reinforcing the feeling of a full-service dealership. Jake's friendly and informative manner made the process, which I was not looking forward to, especially as I had a short deadline for obtaining a new vehicle, very pleasant and efficient. I. Was also assured I can call or visit anytime if I have further questions as I get familiar with my car. Bottom line: excellent experience with dealership and I love my new car! More
We had a wonderful experience buying our new Outback. Sam Mayer was a joy to work with. He knew I really need a car and had to make a quick decision, but rather than 'selling' me on something, he took t Sam Mayer was a joy to work with. He knew I really need a car and had to make a quick decision, but rather than 'selling' me on something, he took the time to help me get the perfect car for my family. It was a great experience. More
There's nothing I hate more than buying a car but Jake made it painless. Highly recommend him. There was no high pressure and he was very thorough and knowledgeable about the car I bought. Jake made it painless. Highly recommend him. There was no high pressure and he was very thorough and knowledgeable about the car I bought. More