MetroWest Subaru

An Excellent Experience It was a pleasure working with Nick Berthiaume. Nick's presentation and explanation of the Outback, Legacy, and the MetroWest dealership was excellent It was a pleasure working with Nick Berthiaume. Nick's presentation and explanation of the Outback, Legacy, and the MetroWest dealership was excellent - for us it was time very well spent. I do not think Subaru and MetroWest could have been better represented. More

Great service! Just purchased a Subaru Forester from Marty Ross at MetroWest Subaru! Had a terrific experience. Not only did we get a great car but we received excel Just purchased a Subaru Forester from Marty Ross at MetroWest Subaru! Had a terrific experience. Not only did we get a great car but we received excellent service. We bought a used car that is in great shape and the people at MetroWest spent a great deal of time making sure the car was in excellent condition. Overall, the process was easy and low pressure! More

A supportive, professional, low-pressured approach Matt Donadio puts himself in the shoes of the prospective buyer, knowing that a car purchase is not an easy transaction. He employes a "light touch", Matt Donadio puts himself in the shoes of the prospective buyer, knowing that a car purchase is not an easy transaction. He employes a "light touch", discreetly contacting you by a short email to ascertain your current thinking about the vehicle(s) you had test driven with him. After your test drive(s) you were not, in any way, subjected to high pressure sales tactics. Like Matt said, " the car will sell itself". He is fortunate in this regard, since Subaru has a pretty good reputation in this part of the U.S. As far as the puchase itself, there was no haggling. Matt readily followed the "true car" pricing policy which the dealership is committed to. He will also make himself available after the sale for any follow-up you may need. More

Great Experience MARTY ROSS was GREAT to work with at MetroWest Subaru. He was very professional from our first meeting to the delivery of my 2015 Outback Limited. MARTY ROSS was GREAT to work with at MetroWest Subaru. He was very professional from our first meeting to the delivery of my 2015 Outback Limited. My car was a special order from Subaru but came into the dealership sooner than expected. Marty Ross communicated updates. Upon delivery Marty took the time to demonstrate and explain how to use the new technology /features of the Outback. I was impressed. I will be purchasing another new Subaru from Marty in the near future for my daughters graduation. I highly recommend going to MetroWest Subaru and purchasing your car from Marty Ross. All of the staff members are very professional. More

Happy to recommend Marc Soloway Came looking to learn more about Crosstreks. Had a wonderful drive with Marc and then a follow up that didn't leave me feel pressured or stressful abo Came looking to learn more about Crosstreks. Had a wonderful drive with Marc and then a follow up that didn't leave me feel pressured or stressful about the next steps. I can't say the same for others. More

Very positive experience with Tony Chalawan I contacted Metrowest Suburu online and spoke with Diana Guertin, who then set me up with Tony Chalawan when I came to the showroom. Tony was just gr I contacted Metrowest Suburu online and spoke with Diana Guertin, who then set me up with Tony Chalawan when I came to the showroom. Tony was just great to work with, knowledgeable about cars in general and Suburus in particular, warm and personable, and straightforward in telling me what he could and could not do. To the extent that buying a car can be a positive experience, it was. I would gladly recommend Tony to anyone considering a Suburu. And everyone else I dealt with at MetroWest (Mike Cerone, VJ Donnelly, Diana) was great too. More

A great experience, happy to recommend Matt Donadio Met Matt when looking at a used car on the lot. The car was impeccably clean and fully serviced. It was not a Subaru, but he answered all of my ques Met Matt when looking at a used car on the lot. The car was impeccably clean and fully serviced. It was not a Subaru, but he answered all of my questions, provided a service history, a thorough test drive, and his follow up has been welcomed and unobtrusive. I needed more time to make my decision, and he offered points to ponder as well as information on a vehicle I was considering, even though it was not on his lot. He truly wanted me to find the best car for me. Very much appreciated this approach and will return and send friends and family his way. More

Brought in for a recall and walked out with a bill Came in for recall servicing, but of course they found other problems. I could fix the others myself, but one problem was a torn cv boot, which is a m Came in for recall servicing, but of course they found other problems. I could fix the others myself, but one problem was a torn cv boot, which is a messy, annoying job, so I had them fix it. They charged for 2 hours labor even though the total time in the dealer, including "free" car wash, was less than 2 hours. So, it took $240 to get an $80 part installed (and I could have gotten an OEM boot online for $30). They also left a ton of grease on the underside of the engine from the torn boot even though they said my car would catch on fire from the grease if I didn't get the boot fixed. So, I had to climb under the car myself when I got home and wipe it all down from underneath. The kid that tried to explain the problem and took my money knew nothing. If you need any information, figure out how to talk to someone higher up. More

Ask for Marty Ross Marty is so patient and makes it a point to give you his all. He will not only answer all your questions but ask many more to insure that you are sele Marty is so patient and makes it a point to give you his all. He will not only answer all your questions but ask many more to insure that you are selecting the vehicle that best meats your needs at the best price possible. Want to feel special with no high pressure salesman pressure, ask for Marty. More

Awesome Experience Just bought my 15 WRX here and had a great experience. Everybody was very helpful and nice. My salesman Marc Soloway was very knowledgeable and low pr Just bought my 15 WRX here and had a great experience. Everybody was very helpful and nice. My salesman Marc Soloway was very knowledgeable and low pressure. I would definitely recommend this dealership to a friend. More