MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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Great car buying experience I wanted a Subaru, narrowed down the model, year, and option packages I cared to get. Most of the details were handled over the phone and email, and a I wanted a Subaru, narrowed down the model, year, and option packages I cared to get. Most of the details were handled over the phone and email, and at least one available car that fit the specs was located. When Ia arrived to conclude the deal and get my car, Marc Soloway found another one with the same specs but colors better agreeing with my tastes. The negotiations were quick and smooth. Marc explained very well what I needed to know to start using my car (with this many bells and whistles you need it!), and in 2-3 hours (from the beginning to the end - total) I was driving out in a new Subaru. Marc was helpful arranging other things I needed, including inspection, etc. Initial arrangements were made with Nick Berthiaume (again, great experience), financing done with Joseph Marcus (excellent and quick - got me the financing I hoped for). More
Great online team I started my Subaru WRX purchase journey online and started with requesting quotes online from different dealerships. Metrowest gave me an amazing pri I started my Subaru WRX purchase journey online and started with requesting quotes online from different dealerships. Metrowest gave me an amazing price without any xx compared with other dealerships. Once I saw the great price I was given by Nick and rest of the online team, I decided to stop by the dealership that is 45 miles from my home. I worked with sales person Alvin with my test drive which did not work out because the 2017 WRX ride was stiff and jerky. After leaving the dealership Nick reached out to me and wanted to know how everything was with the process. Nick told me about 2018 WRX retuned suspension after hearing my complaint and we should try 2018 once they arrive at the dealership. Got an email from Nick couple of weeks later about the 2018 models that arrived and were on the lot. I went down 2 weeks later and drove the car and fell in love with it. I had to haggle with the price which I don't like, but we were able to agree on a nice price and became the owner of a 2018 WRX Premium. More
First class customer service As a repeat customer, I found the experience fair and efficient. I can call Marc Soloway and get a response quickly. Leasing a new car is all about th As a repeat customer, I found the experience fair and efficient. I can call Marc Soloway and get a response quickly. Leasing a new car is all about the salesperson. It helps also that Marc is the most intelligent sales associate I have ever known, More
Quality cars and Sales Team We found the perfect used car at the right price after looking for a few weeks at other dealers and many hours online. Our salesman was knowledgeable, We found the perfect used car at the right price after looking for a few weeks at other dealers and many hours online. Our salesman was knowledgeable, extremely personable, and genuinely cared about finding us the right car. Most importantly our salesman was not pushy. and great to talk with!. I wouldn't hesitate to return, and plan on returning to MetroWest to test drive another car for our house! More
WRX purchase First of all, they gave me the best immediately!! And honestly, isn't that what car buyers are looking for? Everything else in a good dealership is a First of all, they gave me the best immediately!! And honestly, isn't that what car buyers are looking for? Everything else in a good dealership is a bonus. My salesman was very knowledgeable. This was a great buying experience!! More
Joe N. says A+. I have been a customer since 2009. My wife and I have purchased three Subaru Imprezas over that time. I just leased a 2017 Subaru Crosstrek. I have I have been a customer since 2009. My wife and I have purchased three Subaru Imprezas over that time. I just leased a 2017 Subaru Crosstrek. I have always been treated with exceptional service. I have found the staff to be honest, courteous and patient. We have been treated like "family", and the staff has been consistently responsive to any of our concerns. In fact, I have so much respect for the staff at MW, I did not solicit any pricing, etc. from any other dealerships for my recent lease. I would like to give special thanks to Marc Soloway. He delivered my vehicle and explained in detail its operational features. Also, my initial contact, Jeff Ricard, helped me to set up the purchasing details and my choice of vehicle. Finally, Josh Geller assisted me in the documentation issues prior to the leasing. My wife and I have been extremely satisfied and happy to be MW customers. More
Great experience Very enjoyable experience. Marc took the time to explain all the details of the car as well as test drive several different cars. He also took the tim Very enjoyable experience. Marc took the time to explain all the details of the car as well as test drive several different cars. He also took the time to help sort out financing and insurance issues. More
Great experience! Dan the Sales Manager and Marc were great. They really go the extra mile to earn your business and treat you well along the way. I LOVE MY NEW CROSS Dan the Sales Manager and Marc were great. They really go the extra mile to earn your business and treat you well along the way. I LOVE MY NEW CROSSTREK!! More
Great customer service! I have bought 4 Subarus at Metrowest and I have been very pleased with the cars and the customer service. I will definitely stay with Metrowest! Tha I have bought 4 Subarus at Metrowest and I have been very pleased with the cars and the customer service. I will definitely stay with Metrowest! Thank you! More
Amazing Marc is a great guy and he explained me everything .. Nice guy which he gives a lot of ideas to find the better car for you Marc is a great guy and he explained me everything .. Nice guy which he gives a lot of ideas to find the better car for you More