
MetroWest Subaru
Natick, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
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Sales department is great, but their service department is lousy at best. Recently had to reach out to my sales partner that I purchased my car from last April to get ahold of the service department. My is lousy at best. Recently had to reach out to my sales partner that I purchased my car from last April to get ahold of the service department. My latest issue with the service department is I brought my 2020 Subaru in for its 12,000 mile service in early 2021 and requested a variety of services be completed, of which only 20% of these items were completed (confirmed with a customer care associate). Left 2 voicemails or call back requests with Mike on Thursday 7/15 and still haven’t gotten a call back… They’ve officially lost my business as this is not the first time I have had an issue with their service department. More
Their website lists the price for the vehicle.When I Their website lists the price for the vehicle. When I arrived at their showroom the salesman tells me there is an Additional Dealer Markup of $4000. Their website lists the price for the vehicle. When I arrived at their showroom the salesman tells me there is an Additional Dealer Markup of $4000.00. Outrageous! More
Marc was one of the reasons that I decided to continue my buying experience at Metro West. His no pressure style, pleasant personality and product knowledge are some of his outstanding traits. He is a valuab buying experience at Metro West. His no pressure style, pleasant personality and product knowledge are some of his outstanding traits. He is a valuable asset to the dealership! well managed, customer friendly, qualified staff More
Everyone at metro west Subaru was friendly and efficient. They were able to locate a car that we wanted to purchase quickly and made the process easy. They were able to locate a car that we wanted to purchase quickly and made the process easy. More
Marc was professional, very knowledgeable and provided excellent service for me for purchasing my new Subaru car. I very appreciate Marc and the sale manager Jeff can arrange to deliver my new car to my h excellent service for me for purchasing my new Subaru car. I very appreciate Marc and the sale manager Jeff can arrange to deliver my new car to my home. I would buy from Marc again and would highly recommend to friends. More
Marc was very helpful and easy to deal with. He was professional and open and upfront about our options. We are very happy with our Forester! professional and open and upfront about our options. We are very happy with our Forester! More
Fantastic assistance from Marc Soloway at Metrowest!He Fantastic assistance from Marc Soloway at Metrowest! He took the time to answer all of my critical (as a previous Tribeca / Outback owner) questions, Fantastic assistance from Marc Soloway at Metrowest! He took the time to answer all of my critical (as a previous Tribeca / Outback owner) questions, regarding my update/upgrade to the 2021 Forester. Took the time to explain all the new fangled features - and the myriad choices for service / finance offered as part of Subaru's 'deals'. Start to finish - Marc expertly walked through all the pros/cons of the car I bought - and was patient to help when the time came to 'pick a color' - as well as after the signatures were done. Thanks very much to Metrowest! And thanks very much to Marc Soloway! More
Marc was my direct contact for a purchase of a Subaru Forester. He was easy to deal with and direct. I would buy from Marc again. Forester. He was easy to deal with and direct. I would buy from Marc again. More
Marc provided excellent customer service and I LOVE my new Subaru Ascent Touring! The general manager was also very friendly. Lastly, I felt that they offered me a fair trade-in amount. new Subaru Ascent Touring! The general manager was also very friendly. Lastly, I felt that they offered me a fair trade-in amount. More
Fantastic customer service! Very knowledgeable on the products and features of each of the cars! Worked with me to get the best deal. 12/10 products and features of each of the cars! Worked with me to get the best deal. 12/10 More