MetroWest Hyundai - Service Center

This had to be one of the nicest service experiences I have ever had-- This has got to be the best!-- Everyone was nice and attentive-- very empathetic because i had a lot of work done. Then to pick up th have ever had-- This has got to be the best!-- Everyone was nice and attentive-- very empathetic because i had a lot of work done. Then to pick up the car and have it emaculate-- waht a nice addition to all the service. More

The service department has been consistently excellent in the the years I have had my Hyundai vehicles serviced there. None of the work I have had done there on the car has ever needed to be repeated or cor the the years I have had my Hyundai vehicles serviced there. None of the work I have had done there on the car has ever needed to be repeated or corrected due to incomplete, incorrect or deficient workmanship. The service on my vehicle has always been done on time and within the estimate provided in advance by the service manager. More

I would say the dealership is ok, but getting regular service is more expensive than at a none dealer. I would definetly go back for regular service if ,for example, an oil change was $21.95 rather tha service is more expensive than at a none dealer. I would definetly go back for regular service if ,for example, an oil change was $21.95 rather than $25.00 or $30.00 dollars. I want to be a loyal customer, but the price of service is too costly. More

I have always found the service staff to be very helpful and friendly and they have only recommended only those service things that had to be taken care of.They go the extra mile which I appreciate. At the and friendly and they have only recommended only those service things that had to be taken care of.They go the extra mile which I appreciate. At the end of every service visit they wash and vacuum the car at no additional cost. Not only that,but have told me not to hesitate bringung in the cars anytime they need a washing.Those are the little things that make a big difference. More

I have dealt with two other dealerships in my lifetime and NONE of them can compare with Herb Connolly. At Herb-Connolly every time I call for service the are very cooperative to get me in when it is conv and NONE of them can compare with Herb Connolly. At Herb-Connolly every time I call for service the are very cooperative to get me in when it is convenient to me. When I arrive they remember my name are very courteous and sociable. They give me a time when the car should be done and so far it is done by that time. When I'm waiting for the car.I am kept informed of the progress of my car and if there is any problems (last time I had a leaking gasket causing my check engine light to be on) they come in and explain it to me. When I first bought my car I visited the Hyundai dealership in Leominster. I had a very bad experience there, so it has been wonderful dealing with Herb-Connolly. When it comes time for me to look for another car as long as my wonderful experiences continue(which I KNOW they will) I will be at Herb-Connolly to buy it.Thanks for the continued good experiences.Elaine M. Del Signore More

Everything went fine during the servicing of our vehicle. It just took a lot longer than we were told it was going to take. The people are all very polite and considerate. We will continue to bring our Hy It just took a lot longer than we were told it was going to take. The people are all very polite and considerate. We will continue to bring our Hyundai here when it needs to be serviced. Hopefully next time it won't take nearly 3 hours. More

Everytime I have had any service issue of any kind on either my Hyundai Azera, or my wife's Entourage the folks at this dealership have bent over backwards to accomodate our needs and take care of the pr either my Hyundai Azera, or my wife's Entourage the folks at this dealership have bent over backwards to accomodate our needs and take care of the problem. I have purchased 4 Hyundai's from this dealership and have enjoyed the experience of purchasing the cars here and, more importantly, servicing the cars here. The staff is professional, courteous and competent. No matter the issue I get a "can do" attitude from Felipe and Brian...they always find a way to get the job done with the least amount of hassle to our daily lives. The Connolly family have always done a fantastic job taking care of my family's driving needs and I have recommended them over the years to many friends and co workers and have been Thanked for it everytime! I strongly recommend this dealership. You wont be disappointed!! The Almond Family More

Every time I need to take my car to be serviced I am surprised at the levle of professionalism and courteousness I receive from this dealership. They are prompt, fair and detailed in servicing both my surprised at the levle of professionalism and courteousness I receive from this dealership. They are prompt, fair and detailed in servicing both my car and my wife's car and bend over backwards to accomodate us. I wouldn't use anyone else! More

The service I received at Herb Connolly Hyundai was excellent. The service manager (Felipe Miranda) and the technician were professional and courteous. When I called for a service appointment I recei excellent. The service manager (Felipe Miranda) and the technician were professional and courteous. When I called for a service appointment I received prompt attention and was able to schedule an appointment that was convenient for me. My car was worked on at the appointed time slot and the technician came out to the waiting room to describe what had been done to my car and answer any questions I had. The service waiting area was clean and comfortable. I have recommended this dealership to friends. More

I came into Herb Connolly expecting business as usual from a car dealer. Expensive prices, negative attitude from personell, the usual I have encountered over the years. I was surprised to find that they from a car dealer. Expensive prices, negative attitude from personell, the usual I have encountered over the years. I was surprised to find that they accomodated me for an appointment the next business day, I had never been there before, and it was for some warranty work. I dealt with Felipe (I believe he is the Service Manager there), he took my vehicle right in, they repaired my Santa Fe quickly, washed my car and delivered it to me in great condition. I will definetely return for all my service needs in the future. More