MetroWest Acura- Service Center

Great Service David, my service representative was fantastic. Kept me informed of progress on my auto service and the cost breakdown of service. The wait area is David, my service representative was fantastic. Kept me informed of progress on my auto service and the cost breakdown of service. The wait area is so comfortable and the coffee/snack bar is a plus. Everyone is so friendly and helpful. More

Service 20,000 Miles They started work on my car right on time. There was extra service done on the brakes. They explained problem they found and how it would be remedie They started work on my car right on time. There was extra service done on the brakes. They explained problem they found and how it would be remedied. Service was completed in the time they predicted. More

Keeping my 14 year old MDX running smoothly Herb Connelly Acura used to be convenient and that is why I chose them initially to service our MDX. Since we moved, it is now a schelp but it is well Herb Connelly Acura used to be convenient and that is why I chose them initially to service our MDX. Since we moved, it is now a schelp but it is well worth it. I always feel that my vehicle is being taken care of and the service team is great about communicating and changes/updates that impact cost and/or timing. They have a clean and spacious waiting area and wash your car after service - both things that I took for granted in our previous state but really appreciate having. I wish it wasn't so expensive to maintain a vehicle, but I appreciate the quality of Acura and will find it hard to stray. More

Acrura 3.5RL - Safety item - SRS light staing on Service was great. 4 reminders in two days of appointment was more than needed. 7 am appt - doors opened on time and I was expected. I was a "Wai Service was great. 4 reminders in two days of appointment was more than needed. 7 am appt - doors opened on time and I was expected. I was a "Wait for complete" schedule - issue on dealer side with backup of other commitments. Service Manager immediately offered me a loaner. Car was cleaned post-service. Overall - Great Service. I will come back More

Late afternoon service Called at 3:30 pm to see if I could come by to get a sheet metal panel put back on my car over the exhaust that was just hanging on. No problem I was Called at 3:30 pm to see if I could come by to get a sheet metal panel put back on my car over the exhaust that was just hanging on. No problem I was told. I appreciated this as it was almost last minute that it was discovered. More

Maintainance MDX & recall 15-037 The staff is always friendly, courteous, prompt and very professional. I waited for the car in the waiting area while they took care of all the items The staff is always friendly, courteous, prompt and very professional. I waited for the car in the waiting area while they took care of all the items to check and change. It could't be much better. More

Great service I brought my car in for recall items and was treated very well and in a professional manner. Although ny car was having recall items taken care of th I brought my car in for recall items and was treated very well and in a professional manner. Although ny car was having recall items taken care of they pointed out a few things that should be monitored on my car down the road. The car was returned to me washed and vacumed. More

Oil Change. I went for an oil change. I dealt with David. I think he's kind of new. I never seen him before. Overall, the whole experience was satisfactory. David I went for an oil change. I dealt with David. I think he's kind of new. I never seen him before. Overall, the whole experience was satisfactory. David came back and told me i needed some other kind of work on my car. There was no pressure. He assured me everything was going to be ok as long I didn't ignore the issue for too long. He was very nice guy. Thanks, David. More