MetroWest Acura- Service Center

Very quick We really like the service dept. Very well organized. I missed our previous appointment and they took me in right away at another time. Great service We really like the service dept. Very well organized. I missed our previous appointment and they took me in right away at another time. Great service More

Great Service I worked with David Hansen, he was knowledgeable, friendly and upfront about everything. Service included an oil change, tire rotation, wheel alignme I worked with David Hansen, he was knowledgeable, friendly and upfront about everything. Service included an oil change, tire rotation, wheel alignment and wipers. Everything was done well and quickly. More

Good honest service with no pressure Brought my Acura in for a recall air bag fix. They finished the service in the time estimated, gave the car a total bill of health, and made a few sug Brought my Acura in for a recall air bag fix. They finished the service in the time estimated, gave the car a total bill of health, and made a few suggestions to follow up on later. Plus they washed and vacuumed the car for free. Great visit that cost me nothing. I'll be back for future needed service. A+ recommend. More

Perfect results I was having battery issues with my Acura TL, needed a few jump starts over the sub zero weekend. Assumed I needed a new battery and wife just said "g I was having battery issues with my Acura TL, needed a few jump starts over the sub zero weekend. Assumed I needed a new battery and wife just said "go to Sears, it's closer" I decided no, I will go to the dealer I purchased my car from back in September. Great choice!! They had a coupon for 139.99 for a similar battery that was on sale at Sears. When I arrived my service adviser Kevin Hagerty met with me, went over my options, and informed me my Battery was still under factory warranty. My car got a brand new battery, a car wash and vacuum for $0. They were cordial, on time ( based on my appt) informed me of an upcoming recall and just made for what should and usually is a miserable experience into a delightful service visit. Will definetlty be back even though they are 25 miles away . Will be shopping for a newer car for my wife this summer and will most likely return to purchase from Herb Connolly. Can't say enough positives about this dealership!!! More

Amazing service Amazing Service. Right on time and vehicle got washed and cleaned. Made everything work for me. Representatives are very friendly and was able to answ Amazing Service. Right on time and vehicle got washed and cleaned. Made everything work for me. Representatives are very friendly and was able to answer all the questions i have. More

Service visit Great visit - thank you! The car looks great and it was really nice to have it washed and the mats cleaned. Thanks. What else to say about an oil chan Great visit - thank you! The car looks great and it was really nice to have it washed and the mats cleaned. Thanks. What else to say about an oil change? More

Amazing perfect Everything went well and smooth they get the job done .they made everything work for me and the wash made y day but they are so god I'm always coming. Everything went well and smooth they get the job done .they made everything work for me and the wash made y day but they are so god I'm always coming. Back More

Great service every visit Great service - always prompt, courteous. Get a loaner if needed. Waiting area is comfortable, clean and has snacks. Always a great experience bringin Great service - always prompt, courteous. Get a loaner if needed. Waiting area is comfortable, clean and has snacks. Always a great experience bringing my car in. This is my 3rd Acura! Wouldn't go anywhere else. More

Amazing service I have always been extremely pleased with the service department and this time was no exception. Kevin is very responsive and helpful. Not only is the I have always been extremely pleased with the service department and this time was no exception. Kevin is very responsive and helpful. Not only is the service great but they are very accommodating of my scheduling needs on very short notice. More

Everything that was was scheduled was done, and done on time My car was taken and done on time. Everything that was supposed to be done, was done. The lounge was a comfortable place to wait, and early in the mo My car was taken and done on time. Everything that was supposed to be done, was done. The lounge was a comfortable place to wait, and early in the morning when I was there was a good place to get some work done. The coffee wasn't bad, either. More