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MetroWest Acura- Service Center

Framingham, MA

4.2
891 Reviews

891 Reviews of MetroWest Acura- Service Center

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March 09, 2021

Always a pleasant experience coming in especially with Mike there. Reasonable pricing, professional staff and and a very clean dealership, which is more important given COVID. More

by CarGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Service)
March 08, 2021

Wonderful dealership. I have been going to Acura Framingham for several years now. Always top of the line service. Excellent staff and excellent prices. I live in Boston and I will always make the t More

by RFitzharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown, Jimmy Goon
March 07, 2021

I’m about to buy from 7th Acura from Herb Connolly. There is none better! Service department is always thorough, and timely. I highly recommend! More

by brucegeorgecfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Goon
March 05, 2021

I bought a car with Jacob this week and he was great! The process was easier than I expected and I’m super happy with my new suv :) I definitely recommend Framingham Acura! More

by meaghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Nichols
February 25, 2021

I was greeted right away, explained the services I needed and my car was ready and clean in the expected time. Mike was my service guy, very friendly. More

by michelleshapiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Goon
February 15, 2021

Excellent overall service. I was notified every step of repairs. James even arranged for after hours pickup of my car. I have always had outstanding service at this dealership. Thanks! More

by Donald.gedarovich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James auto technician
February 11, 2021

The service department at Herb Connolly is the best I’ve ever dealt with! They staff are knowledgeable, friendly, accommodating and trustworthy. The service performed on my car is always done well and the p More

by SWIMFAN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown is GREAT!
February 07, 2021

Cindy Cacella was extremely helpful and professional. She explained everything that was done and what needed to be done. Thank you Cindy for your help. More

by yumax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Cacella
January 30, 2021

Kevin did a great job. he explained everything, service was quick and on time. no waiting. the car was thoroughly cleaned. the price was reasonable. More

by al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
January 23, 2021

Jim Brown and his service advisors Kevin, Cindy and Mike are always great to work with! I made an appointment online for my squeaky brakes and I was all set in about an hour and it was covered by warranty! More

by JimmyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hagerty, Jimmy Goon
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