MetroWest Acura- Service Center

Flexible to fit my service in quickly; good communication through my service; provided options for service and thoughts on what would work best; quality work completed; very satisfied with experience. through my service; provided options for service and thoughts on what would work best; quality work completed; very satisfied with experience. More

Outstanding group of people, the longevity of the people tells the story of great management, which in turn allows for the great treatment of the customers. tells the story of great management, which in turn allows for the great treatment of the customers. More

prompt, polite, helpful and so efficient...great experience ....facilities clean and comfortable...great car wash as unexpected bonus experience ....facilities clean and comfortable...great car wash as unexpected bonus More

The service department at Herb Connolly Acura is top notch. As a customer in the service department you are treated very special! Everyone who works there is so knowledgeable and truly professional. I h notch. As a customer in the service department you are treated very special! Everyone who works there is so knowledgeable and truly professional. I have been using them for over 20 years and would not bring my two vehicles anywhere else for service. More

Great professional service. Got the loaner car as desired and prompt call on completion of the job and prompt call on completion of the job More

Car ready as promised. Washed and vacuumed. Always look forward to service there. Great experience. forward to service there. Great experience. More

They were prompt and courteous. Kevin Hagerty kept me informed on the progress throughout the appointment. The service manager was helpful . And they reminded me that my registration was expiring this informed on the progress throughout the appointment. The service manager was helpful . And they reminded me that my registration was expiring this month !! I had not realized that . Thank goodness for the reminder. I will continue to have all my service done there. More

Kevin in Service was efficient, friendly and professional to work with as always and gave me my car back looking nicer than when I brought it in. to work with as always and gave me my car back looking nicer than when I brought it in. More

Mike is truly a professional. I am grateful for his dedication to great customer service. dedication to great customer service. More

Consistently get my oil change here for my Odyssey for 10+ years. Quick, reliable. Car wash with oil change is a plus. Waiting room is comfortable and I can watch TV or do work. Work has always been compl 10+ years. Quick, reliable. Car wash with oil change is a plus. Waiting room is comfortable and I can watch TV or do work. Work has always been completed on-time or earlier. Text updates are good too. More