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MetroWest Acura- Service Center

Framingham, MA

4.4
890 Reviews

890 Reviews of MetroWest Acura- Service Center

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March 05, 2022

Hate going in for an oil change and coming out with $1,500 worth of repairs, but I trust these guys and the records they have on my car. It is also well-explained before they do any work. More

by Andy Mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
February 25, 2022

Outstanding service no pressure to do more than service needed , but let’s you know what’s needed up coming More

by ROBSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
February 25, 2022

Excellent service w car and staff, ease in use of loaner and timely and efficient service and staff More

by Mgrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nana Hagan
January 27, 2022

Simple oil change and they thoroughly cleaned my car inside and out! The rims were shinning. Though my car is over 16 years old, they keep it running reliably. More

by cheesy potato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
January 17, 2022

Michael was very helpful and explained all services to be done and those recommended to be done. More

by jj22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brooks
January 03, 2022

Had a great experience with the service department. They helped me with the manufacturer in fixing an issue after the warranty expired, saving $4,000. More

by Rp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown
January 03, 2022

Timely delivery, appropriate service recommendations, recalls were addressed at the right time. Communicated well with service changes More

by Bala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
December 24, 2021

Very helpful. Clear on everything ! Now I’m just writing because your system. Requires a 15 word minimum ? More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bought from Gill but another guy helped me with service Time ! But Gill is great too. , Gil Berkman
December 21, 2021

I would highly recommend Herb Connolly Acura. Cindy went above and beyond to help me when I was getting my RDX serviced. She was polite, extremely helpful, and super efficient. I could not have asked for be More

by lhayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy
December 19, 2021

Great communication and I was well taken care of. No surprises! Picked up my car and it runs like new and looks like new! More

by Jgrogins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Taverna
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