
Metro Toyota
Kalamazoo, MI
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I have returned to Metro Toyota and Mark Kovak everytime I was ready to purchase a new car because of the quality of Toyota cars and Mark Kovak. Mark does not fit the "stereotype" of a car salesman. He is h I was ready to purchase a new car because of the quality of Toyota cars and Mark Kovak. Mark does not fit the "stereotype" of a car salesman. He is honest, explains everything, friendly and knowledgeable of the product he is selling. Before making this purchase I went to three other dealerships to look at other cars and could not believe the difference in sales people. I have total confidence in Mark and Toyota. More
Dean Kepol, my salesman, was very thorough in answering my questions and helping me decide which vehicle was best for me. He patiently went over the financing pros and cons of buying a new or used vehicle my questions and helping me decide which vehicle was best for me. He patiently went over the financing pros and cons of buying a new or used vehicle, along with providing information on specific features of each model of camry I was considering. More
Just Leased/ purschaed my 8th vehicle from Metro over the last 30 years. (Both wife and I). Have always been greated when I walked in. This was my first purchase with Don as my last salesman had left.Explain last 30 years. (Both wife and I). Have always been greated when I walked in. This was my first purchase with Don as my last salesman had left.Explained my needs and wants and Don met and exceeded those. Paperwork was done with ease and my new Tundra was ready as promised.Don followed up with a phone call after a few days to make sure I was happy.I will be a returning customer. More
I visited this dealer from Indiana looking at a 2003 Toyota 4Runner. My salesperson was Troy Rolling. He was extremely friendly and a funny guy. After a test drive, I noticed that the front brakes had a Toyota 4Runner. My salesperson was Troy Rolling. He was extremely friendly and a funny guy. After a test drive, I noticed that the front brakes had a problem. They almost immediately pulled it into their shop and discovered a caliper was seized up, and replaced it. Metro Toyota was very fair in their pricing. I purchased it, and their Finance Manager Jon Griffith, who is very good at what he does, found me an absolutely stellar interest rate. Well done Jon! I have visited many dealers and purchased several vehicles before and, I must say, the experience I had at Metro Toyota was the best car shopping and buying experience I have ever had! There was no pressure at all, no gimmicks, and the entire procedure was painless and headache free. Metro Toyota is the MODEL of what a car dealership should be. They included a 3 month warranty and filled it full of gas, a great extra step in today's economy. I would recommend this dealer to anyone looking for a car within 200 miles--the drive is worth it! Toyota's last a long time, but when the time ever comes, they have a repeat customer. More
Ken was very knowledgeable about the brand of used car that I bought and was very friendly. I felt comfortable dealing with him since he had sold my Dad and my brother cars in years past. I would feel v that I bought and was very friendly. I felt comfortable dealing with him since he had sold my Dad and my brother cars in years past. I would feel very comfortable recommending him to friends and coworkers. More
Tedd Shipp went out of his way to find me a good deal. I'm a recent graduate, and he made sure that I had a quality car, and was getting the best price. He even called and made sure everything was working I'm a recent graduate, and he made sure that I had a quality car, and was getting the best price. He even called and made sure everything was working out, and also offered to set up my "hands-free" system. I would recommend him to anyone! More
Ken was very personable and informative. He was not pushy at all and let me tell him just what I needed. Ken was very efficient and had all of the necessary paper work ready and was good to go. I will pushy at all and let me tell him just what I needed. Ken was very efficient and had all of the necessary paper work ready and was good to go. I will return for another car when the time arises. More
Experience was very good. They went out of their way to make the transaction smooth and were extremely competitive in price. If you are looking for good service and follow-up I strongly recommend Metro Toy make the transaction smooth and were extremely competitive in price. If you are looking for good service and follow-up I strongly recommend Metro Toyota. More
Most car sales people I`ve delt with in the past seem to have a problem with the truth. They have tried to oversell their products ( cars ) buy telling me lies as an attempt to get me to purchase. I found have a problem with the truth. They have tried to oversell their products ( cars ) buy telling me lies as an attempt to get me to purchase. I found Mr Dean Kepol to be very helpful and honest. He did not attempt to pressure me in to buying a car nor did he attempt to oversell any of the cars. Also, I had a car that I needed to sell that I didn`t want to use as a trade in. I wanted and needed to sell this car on my own. Dean gave me some good pointers and information in helping to do so. Dean seems to be a good all around nice person to deal with. In my opinion, Metro Toyota is very lucky to have Dean Kepol as one of their sales people. Mr Donald F. Appoloni Sr More
I am a sophomore in college and wanted an SUV within a certain price range. I was not entirely sure which make or model I wanted but I talked with salesman Tedd Shipp about my criteria and he notified me certain price range. I was not entirely sure which make or model I wanted but I talked with salesman Tedd Shipp about my criteria and he notified me of every vehicle that came in that was of my specifications. When I finally decided on which kind of SUV I wanted,Tedd called me when one was on the lot. He made purchasing this vehicle easy for me and didn't pressure me and was not pushy at all. He is a very hardworking and friendly salesman!! They are all around a very honest dealership and were very upfront with me about every aspect of the vehicle. The price was also very reasonable. I will most definitely deal with Metro-Toyota and Tedd Shipp again. Thanks for everything!!! More