
Metro Toyota
Kalamazoo, MI
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I just purchased a used car from Metro Toyota and had the best experience ever. Compared to other local dealerships, Metro was extremely professional and courteous. They were willing to fix everything I as best experience ever. Compared to other local dealerships, Metro was extremely professional and courteous. They were willing to fix everything I asked for on the vehicle and kept me informed throughout the process. The price was on the high end for the vehicle, but was well worth it in the end to have a hassle free car buying experience. I will definately go back for my next vehicle and highly recommend it to anyone looking to buy a used car (even if it's not a Toyota!) Thanks! More
Great experience and appreciated the fact that i dont have a lot of time and were very fast with everything. i will be back. thank you. have a lot of time and were very fast with everything. i will be back. thank you. More
This was my first experience with buying/leasing a vehicle. I was very well taken care of, and highly recommend them to anyone! They not only got me into my first car, but they taught me the ins and o vehicle. I was very well taken care of, and highly recommend them to anyone! They not only got me into my first car, but they taught me the ins and outs on doing so. It was a great learning experience as well. I was very pleased and extremely appreciative. More
Tedd was very easy to work with. He made the car buying experience very easy. He took us through the process start to finish and really happy with our purchase. experience very easy. He took us through the process start to finish and really happy with our purchase. More
By far a seamless process. I drove over 3 hours to purchase a used vehicle that I saw online and was told several times how much my drive was appreciated. Everything was straight forward - from negoti purchase a used vehicle that I saw online and was told several times how much my drive was appreciated. Everything was straight forward - from negotiating the price of the vehicle to the appraisal of my trade-in. In less than 1 1/2 hours I walked out thrilled with my purchase and equally as happy with the outstanding service - both while I was there and post-sale as well. I wouldn't hesitate to recommend this place to anyone. Five stars! :) More
My experience with Metro Toyota was a good one. I had purchased my other toyota there in 2004.I remembered the sales person being friendly but no pressure was added, which made me feel comfortable. One t purchased my other toyota there in 2004.I remembered the sales person being friendly but no pressure was added, which made me feel comfortable. One thing most people, especially me can't tolerate are pushey, overbearing sales people in any business. Jordan was very kind and professional. I am will tell people it is worth the drive. thanks again susan bancroft More
Our car was totaled a few months back when a car slid into us at an intersection when trying to make a turn. Long story short, we got our belongings out of our car and on the way home we decided to stop into us at an intersection when trying to make a turn. Long story short, we got our belongings out of our car and on the way home we decided to stop in at Metro Toyota just to see what they had on the used car lot. Dan Taylor came over to us and asked if he could be of any help, and my answer to him was "probably not". I explained to Dan that our car had just been totaled and we did not expect to find a car that we could afford and have it be a dependable vehicle at the same time. Dan had a car in mind for us right away, and I really did not expect to see such a nice vehicle at such an affordable price. Dan made it possible for us to purchase this great car at an affordable price. We just recently went back to talk to Dan about needing a dependable car for my daughter. She attends a university in Lynchburg Virginia and I again wanted to make sure she had a very dependable car to get around in. Dan went our of his way to keep us in mind and called us with potential vehicles. Dan was able to come across a very dependable vehicle that my daughter was able to afford. Metro Toyota does a great job of going over the used cars to make sure they are in good shape for the customers. I have high respect for the customer care that I received from Metro Toyota. Without a doubt, I will return to Metro Toyota for my next purchase and will also recommend them to others. Thank you Metro Toyota, Bob More
Will Krueger made my day as they say was in deal to help us out all the way and did more than that drove the car up our way and we met him and made the exchange His service is mo once we met help us out all the way and did more than that drove the car up our way and we met him and made the exchange His service is mo once we met him he went thru the car and paper work with ease and being of late age 75 yrs it sure helped us out exchange was done in about 30 minutes and than we were head back home with the care just to let every know we had been working with a local toyota dealer up in traverse city with the following type of service first car sales person still has not gotten back with me now in 3 weeks and the second car sales person has not gotten back in 2 weeks so they lost out and i will pass this info on to others that i meet that may buy one thing is in my favor was getting will krueger at metro toyota and will forward ref on thank you will and metro toyota for great service before and after sale stan mac arthur More
i,m 75 yrs old and have bought quite a few new cars in my i,m 75 yrs old and have bought quite a few new cars in my lifetime.i can honestly say this was a great buying experience for me.i worked with hugh d i,m 75 yrs old and have bought quite a few new cars in my lifetime.i can honestly say this was a great buying experience for me.i worked with hugh darwiche,and he was great to work with.professional,courteous,informative and most important i didn,t feel pressured.thanks again. bill mcmullan More
I was driving through used car lots looking for a perticular truck. I came across a truck at Metro Toyota that fit the criteria that i was looking for but the truck had a list price that was more tha perticular truck. I came across a truck at Metro Toyota that fit the criteria that i was looking for but the truck had a list price that was more than I budgeted for. Ken Karakula approched me and started talking about the truck. Through out the conversation,I did not feel any presure and decided to test drive while Ken wrote up a price quote. After the test drive I really liked the truck and even thougth Ken lowered the price of this truck, it was still above my budget. I left information with Jon Griffith, financing manager, to see what kind of financing I could get and went home to consult with my wife. Throughout that day, Ken and Jon worked hard on multiple options until they were able to get a deal that worked for us and our monthly budget. My wife and I wre happy with the final quote and decided to purchase this truck. Both Ken and Jon were at the dealership late that evening to accomidate my family getting back to town. Those guys had everything ready making the delivery of the truck quick and I left the dealership 30 minutes later with a clean truck, fresh oil change, and full tank of gas. I have purchased many cars and trucks from many dealerships. This purchase was the easiest and most comfortable I have had. I highly recomend these guys and next time I am looking for a car or truck, I will definatly stop in and see what Metro Toyota has to offer. More