Metro Toyota

Very Good Experience. Ken went above and beyond to find the used car I was looking for and worked with me to get a price I could afford. He was friendly and not pushy and listed to what I wanted in a used the used car I was looking for and worked with me to get a price I could afford. He was friendly and not pushy and listed to what I wanted in a used vehicle. I would recomend anyone looking for a good car buying experience to visit metro toyota. More

WE ARE THE PROUD OWNERS OF A 2011 F J CRUISER ARMY GREEN AND REALLY ENJOY IT DAILY MY HUSBAND IS VERY PARTICULAR IN KEEPING HIS VEHICLE IN EXCELLENT APPEARANCE AND CONDITION. WE DROVE TO KALAMAZOO BECAUSE AND REALLY ENJOY IT DAILY MY HUSBAND IS VERY PARTICULAR IN KEEPING HIS VEHICLE IN EXCELLENT APPEARANCE AND CONDITION. WE DROVE TO KALAMAZOO BECAUSE YOU HAD EXACTLY WHAT WE WANTED IN STOCK. THANK YOU AND YOUR STAFF FOR THE PERSONAL AND FRIENDLY MANNER IN WHICH WE WERE TREATED - THE TRIP TO KALAMAZOO WAS WELL WORTH IT. HAVE A GREAT DAY. WE WILL MOST LIKELY RETURN TO KALAMAZOO FOR SERVICE WHEN IT IS TIME. More

The gentalmen that work with me were very friendly and knowledgable, helping me make a wise and successful decision. I would definately recomend their services to anyone who ia looking for a used car!!! knowledgable, helping me make a wise and successful decision. I would definately recomend their services to anyone who ia looking for a used car!!! More

This is the second vehicle I have purchased at Metro Toyota with Jordan Simpson. It is always a no pressure type business transaction when working with Jordan. Jordan and the dealership goes above a Toyota with Jordan Simpson. It is always a no pressure type business transaction when working with Jordan. Jordan and the dealership goes above and beyond the call compared to other dealerships to make sure the vehicle you are buying is in the best of shape and you feel good about the price that was agreed on. I would recommend Jordan and Metro Toyota to all my friends. In fact I will! More

The service here is the best!!! From the time I inquired on a vehicle to the test drive and the the final papers. What can I say Superb. Never had such excellent people to work with and so friendly and ho on a vehicle to the test drive and the the final papers. What can I say Superb. Never had such excellent people to work with and so friendly and honest. I would recommend this company and staff to anyone. Thanks again for such a great welcome. Dean you are a awesome Sales person. We plan to work with you again in the future or our family members. Financing was made easy and explained everything so you could understand and make sure you knew exactly what you were getting. Thanks guys. You are the best...... Duane & Kami Prince Scotts, MI More

This place is a vision of Great Service!! Will This place is a vision of Great Service!! Will Kreeger was our sale person, and he's amazing! We live in NE Illinois, so we are about a 3 hour dri This place is a vision of Great Service!! Will Kreeger was our sale person, and he's amazing! We live in NE Illinois, so we are about a 3 hour drive from Metro Toyota. Needless to say, we did not want to waste our time driving all the way there just to look. Will understood this, and instead of simply brushing us of like any other dealership, he shot 5 videos of this vehicle for us and posted them online. He showed us every feature of the Sequoia, explaining what it was and showing that it worked. We were able to work the deal out over the phone, getting the price we wanted (Keith the sales manager was great in this process as well!!), so we made the drive. The paperwork was ready when we got there, and Keith walked us through everything since the finance guys were busy. We were gone within about an hour or so. Overall, this was the best car buying experience my wife and I have ever had!! We would gladly make the drive back to buy another car!! More

I am writing this review after some hesitation [hesitation caused by my very busy schedule] because of the outstanding professionalism my husband and I experienced from Mark Kovac when recently pu [hesitation caused by my very busy schedule] because of the outstanding professionalism my husband and I experienced from Mark Kovac when recently purchasing our new vehicle. Mark Kovac stood out from all of the other sales representatives we encountered on our search. Mark impressed us with his efficiency, his knowledge, and his personability so much that we hoped to be buying the car he was selling even before we had narrowed down our considerations to our final choice. Mark was courteous while not wasting any of our time, and he was expedient in providing valuable information not only before our purchase but also after "the deal." While our choice of car was dependent on the quality of the product, we were pleased that the one we had chosen was available from the dealership with which Marc Kovac is associated because his overall conduct instilled in us a level of trust that we would be well taken care of at Metro Toyota even after the sale was made. – Thank You, Mark, for making something that could have been stressful into a pleasant and reassuring experience. More

Our 2011 Prius is the 3rd Toyota vehicle we have worked with Kathy Yoder. Superior quality customer care and gathered the appropriate support (Joe Lawrence and John Culp) to make this Toyota experience as with Kathy Yoder. Superior quality customer care and gathered the appropriate support (Joe Lawrence and John Culp) to make this Toyota experience as perfect as our previous experiences. Kathy is a great asset to Metro Toyota and one of the reasons we continue to make Metro our dealership of choice. More

From the moment I walked on the lot people were friendly and helpful - not aggresive, just pleasantly helpful. I LOVED Tedd. He was refered to me by a friend and they were right - he was great. What's ir and helpful - not aggresive, just pleasantly helpful. I LOVED Tedd. He was refered to me by a friend and they were right - he was great. What's ironic is that I actually didn't buy a car from him. He worked his butt off to find what I needed, but in the end I bought something new/not a Toyota. I loved my experience with him and would recommend him to anyone. More

When we arrived, we were greeted by salesperson Dean Kepol who helped us in our search for the right car for us. Dean focused in on our search by asking us questions about what we were looking for, and Kepol who helped us in our search for the right car for us. Dean focused in on our search by asking us questions about what we were looking for, and he had the answers and suggestions. He suggested that we drive vehicles with both engine options to determine which would suit us better, and gave us price differences for them up front if that was a determining factor. Although the model we decided on wasn't in the dealership's current stock, he worked to secure a car with our exact desires. He was a pleasure to work with on this purchase, and has followed up with us after the purchase. More