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Metro Toyota

Kalamazoo, MI

4.5
1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

October 18, 2011

Ken Made us feel welcome and comfortable from the moment we drove in. We explained what we were looking for and how much we could spend and he was extremely informative and helpful in choosing the right veh More

by jokerrodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula, Ken Karakula Sr
October 12, 2011

The Sales/Finance staff that we worked with was outstanding!!! Don was one of the best sales representatives that I have ever worked with. He was helpful, informative and to the point. John told me More

by james.c.dentler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Griffith (Finance) Don Leitow (Sales), Don Leitow, Jon Griffith
October 10, 2011

I came in just as the dealership was closing and was welcomed and allowed to test drive the car I was interested in. The Sales Professional who assisted me stayed late even though his wife had a surgica More

by tlcoope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp and John Griffith, Tedd Shipp, Jon Griffith
October 07, 2011

Mark was wonderful with the purchase of my new car. I told him what car I wanted and the price range, he made sure to get what I wanted at the best deal for me. I would recommend him to anyone that does More

by Stinac423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kovac
October 04, 2011

Metro Toyota proved to be the best experience ever with Metro Toyota proved to be the best experience ever with my family and I in purchasing our Toyota Highlander, the salesman Ken was very informative More

by billsikkema
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Karakula, Ken Karakula Sr
October 03, 2011

Ken was super friendly and helpful in dicussing different cars to meet our needs. He didn't try any high pressure sales tactics. The speed at which they processed the sale once we made a decison was amazin More

by hgreenwo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken (southwest corner office), John, finance guy, Ken Karakula Sr, Jon Griffith
October 03, 2011

good experience overall. First time on metros used car lot. salesman was good, i knew what i wanted. they matched my idea of price...things went smooth. More

by alkazoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ted shipp, Tedd Shipp
October 02, 2011

This was the 3 rd car I had Purchased from Metro Toyota over the years.I was disappointed in the quality of the car and realized this the next day after I took delivery of the car.First the Windshield has More

by jpg4570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson
September 30, 2011

My experience was pretty good; my boyfriend recommended Tedd & Metro Toyota because thats where he bought his car and he knew that if I were to speak with Tedd he would provide really great customer se More

by slv2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith
September 28, 2011

Tedd was very polite and not pushy at all. He allowed me to look at many different vehicles and answered all my questions. I wasn't planning on buying another car yet but the deal was too good to pass up. C More

by fvw88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Tedd Shipp
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