
Metro Toyota
Kalamazoo, MI
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Great 4runner very happy with purches Ken was great. We Great 4runner very happy with purches Ken was great. We were looking at 2.99% through Toyota Ken got us 1.9% no dealer around could beat the pri Great 4runner very happy with purches Ken was great. We were looking at 2.99% through Toyota Ken got us 1.9% no dealer around could beat the price. This is our third Toyota we will buy our next from Ken definitely !!!!!!! AAA ++++ More
My husband and I had a hard time coordinating schedules. Jordan and Dan tag teamed us to provide great service and help us find the right car. They made us feel comfortable with no pressure and really work Jordan and Dan tag teamed us to provide great service and help us find the right car. They made us feel comfortable with no pressure and really worked hard to make sure we were taken care of. I highly recommend both salesmen, and would definitely buy a vehicle from them again. After looking for 7 mos. it was refreshing to get the whole package (deal, service, and no pressure). More
"Wow" describes our experience working with Mr. Ted Shipp and Mr. Jon Griffin. We were looking for the right vehicle for our family and Ted Shipp took that to heart by finding the perfect vehicle Ted Shipp and Mr. Jon Griffin. We were looking for the right vehicle for our family and Ted Shipp took that to heart by finding the perfect vehicle that fit our needs. He was friendly, patient, full of energy, and driven to find the vehicle we were looking for. I applaud his time and efforts. My family walked away feeling loved after our experience at Metro Toyota. Thank you, Tedd for being "GREAT" at what you do. More
I dealt with Ken Karakula for a recent car purchase. Ken I dealt with Ken Karakula for a recent car purchase. Ken was very knowledgable concerning vehicle features and functions. The dealership experi I dealt with Ken Karakula for a recent car purchase. Ken was very knowledgable concerning vehicle features and functions. The dealership experience was very relaxed and at no time was "high pressure tactics" exhibited to complete the sale. I would highly recommend Ken and this dealership to others. More
Great! This is one of many cars that we have purchased over the years from Metro and they still rock! Everyone on the team has always been friendly and straight forward with us on the cars that we have g over the years from Metro and they still rock! Everyone on the team has always been friendly and straight forward with us on the cars that we have got from them. I will always recommend them to my friends and Don was great! More
We were very happy with the service we received at Metro Toyota. We knew what we were looking for -- we were replacing a 1991 Toyota Previa that had over 330,000 miles on it, and we wanted a Toyota Sienna. Toyota. We knew what we were looking for -- we were replacing a 1991 Toyota Previa that had over 330,000 miles on it, and we wanted a Toyota Sienna. The only thing we needed to learn about was the difference in SE, LE, and XLE. Scott was very informative, very helpful and not pushy! We were very happy with our experience with Metro Toyota and very happy with our new van! More
I had done some research and checked on line but thought I would only be able to afford a 2009 Rav4. It was my lucky day that they had just received a 2011 that wasn't that much more than a 2009. It was s I would only be able to afford a 2009 Rav4. It was my lucky day that they had just received a 2011 that wasn't that much more than a 2009. It was such a good deal and Ken was so helpful that I left the owner of a Rav4. I thought it was going to be a long process finding the one that I wanted. Ken was very helpful and patient. Both Ken and Jon helped with the process. I would highly recommend them. Great job. More
Metro Toyota was my first stop on the car hunt, and Tedd Shipp helped to make it my last. Excellent help with car selection, financing, price, and guaranteed warranty. Cannot recommend Metro Toyota more. Shipp helped to make it my last. Excellent help with car selection, financing, price, and guaranteed warranty. Cannot recommend Metro Toyota more. More
Very friendly, no high pressure sales, knowledgeable about the cars and features, good value. We test drove multiple mini-vans at other dealerships and 3 "for sale by owner" mini-vans, and Tedd and Ken about the cars and features, good value. We test drove multiple mini-vans at other dealerships and 3 "for sale by owner" mini-vans, and Tedd and Ken at Metro Toyota were the most helpful, and gave us the best deal. Our new mini-van is in great shape, needed services were completed before it was put on the lot for sale including new timing belt, brakes and tires. Easy, no-hassle, quick financing. More
I found two used Rav4's online for sale at Metro Toyota. I had just lost out on one in the Lansing area on Saturday, and decided to drive to Kalamazoo (1 1/2 hours) early Monday morning. I emailed the deal I had just lost out on one in the Lansing area on Saturday, and decided to drive to Kalamazoo (1 1/2 hours) early Monday morning. I emailed the dealer on Sunday about my intentions, and was amazed I got an email response from Ken Karakula on a Sunday. I drove there Monday morning, arrived around 9:20am, and Ken told me the specific Rav4 I came for was already purchased. Now, in shock, (this was the 4th Rav4 I wanted to buy and was gone), we went outside to see what else was out there. Ken looked around the lot and found the second Rav4 I had been interested in. I put a deposit down Monday morning, and picked my car up Tuesday morning. I am absolutely thrilled and Ken was great at getting all my necessary title, insurance calls and paperwork in order. I didn't have to do anything, which was incredible. Thank you, Metro Toyota, for a great car buying experience! More