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Metro Toyota

Kalamazoo, MI

4.5
1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

January 21, 2012

Dean Kapol took care of my need, and is a good man, a very reliable person. I am much satisfied with the new car purchase. More

by Ramasubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kapol, Dean Kepol
January 15, 2012

In searching for a replacement vehicle for myself and my children, it was important to have someone with knowledge and experience in the car area.... I was recommmended to Ken by a mutual friend... Metro of More

by rosavergel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula, Ken Karakula Sr
January 14, 2012

Tedd was very prompt with his assistance. Very friendly, easy to talk to. He answered all my quwstoins, and if he didn't know it right away, he used his resources to fet an answer. His follow-up was great. More

by mdeneau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Tedd Shipp
January 11, 2012

Ken (kkarakula@metro-toyota.com) was patient and fair Ken (kkarakula@metro-toyota.com) was patient and fair minded. No pressure. He listened to what I was looking for dependable used Prius for my son an More

by Doug Dykehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kkarakula@metro-toyota.com, Ken Karakula Sr
January 10, 2012

This is the second car I have purchased from Ken Karakula. I find Ken to be very honest and extremely helpful. He does not high pressure me, which I appreciate, however does an excellent job of an More

by pcmarsiglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2, Ken Karakula Sr
January 09, 2012

Been dealing with dealer for eight years and been driving toyota for about 30 years. And have gotten good service from the service dept.And bought my last camry from them More

by Doug Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN KEPOL, Dean Kepol
January 07, 2012

Mark Kovak was very customer focused - took a lot of time to explain various options finance people were very helpful - great dealership - would highly recommend - a quality dealership selling a quality vech More

by Thomas Cowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kovak
January 07, 2012

Ken and the team at Metro worked very hard to find a used car in my price range. The car they found exceeded my needs and was in my price range. Ken bent over backward to make it a good experience and to m More

by BillAb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula, Ken Karakula Sr
December 31, 2011

I was pleased to do business with Ken Karakula. Shopping for a new (used) could have been a daunting task, but Ken's efforts to lead me to a car in my price range, and walk me through all the steps involved More

by Ellie Killinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula, Ken Karakula Sr
December 28, 2011

It was great dealing with Dean, who was highly professional and patient. He took time to answer all our questions, which we had about the car, service, finance, etc. I enjoyed the overall expe More

by skjaggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol, Dean Kepol
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