
Metro Toyota
Kalamazoo, MI
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In searching for a replacement vehicle for myself and my children, it was important to have someone with knowledge and experience in the car area.... I was recommmended to Ken by a mutual friend... Metro of children, it was important to have someone with knowledge and experience in the car area.... I was recommmended to Ken by a mutual friend... Metro offered a nice selection of pre owned vehicles and was able to choose a nice auto to test drive.... The whole sales process was professional, cordial, even relaxing in what is typically nerve racking.. Give credit to the Metro and their employees for this type of environment... Everyone I was introduced to was friendly and welcoming. I was given a great price on my vehicle. In looking at others in the state, below what similiar ones that I had seen. Plus, this one had been thru the service department to fix/replace any thing that was needed.. Highly recommended dealership to purchase from... I know I will.. More
Tedd was very prompt with his assistance. Very friendly, easy to talk to. He answered all my quwstoins, and if he didn't know it right away, he used his resources to fet an answer. His follow-up was great. easy to talk to. He answered all my quwstoins, and if he didn't know it right away, he used his resources to fet an answer. His follow-up was great. He called me the day after my purchase to see if I was happy with it, and called again a week later to follow up again, which was unexpected but very nice. I would definitely recommend this dealersip, and especially Tedd. More
Ken (kkarakula@metro-toyota.com) was patient and fair Ken (kkarakula@metro-toyota.com) was patient and fair minded. No pressure. He listened to what I was looking for dependable used Prius for my son an Ken (kkarakula@metro-toyota.com) was patient and fair minded. No pressure. He listened to what I was looking for dependable used Prius for my son and daughter inlaw. It was a smooth transition from plates, registration and title to detailing the car without any hassles. The process made me feel good about replacing my sons car which had a major engine failure on Chritmas Eve. (a much older car and not a Toyota) Ken had "us" back on the road in two days! More
This is the second car I have purchased from Ken Karakula. I find Ken to be very honest and extremely helpful. He does not high pressure me, which I appreciate, however does an excellent job of an Karakula. I find Ken to be very honest and extremely helpful. He does not high pressure me, which I appreciate, however does an excellent job of answereing my questions and taking care of my automobile needs. I would definitely recommend Ken Karakula to friends and relatives who may be looking for a car. I am confident he will treat them with the same high degress of honesty and professionalism that he shown to me. MetroToyota is very fortunate to have Ken Karakula as one of their certified sales professionals. More
Been dealing with dealer for eight years and been driving toyota for about 30 years. And have gotten good service from the service dept.And bought my last camry from them toyota for about 30 years. And have gotten good service from the service dept.And bought my last camry from them More
Mark Kovak was very customer focused - took a lot of time to explain various options finance people were very helpful - great dealership - would highly recommend - a quality dealership selling a quality vech to explain various options finance people were very helpful - great dealership - would highly recommend - a quality dealership selling a quality vechile. More
Ken and the team at Metro worked very hard to find a used car in my price range. The car they found exceeded my needs and was in my price range. Ken bent over backward to make it a good experience and to m car in my price range. The car they found exceeded my needs and was in my price range. Ken bent over backward to make it a good experience and to make sure we like and understood our "new" car. More
I was pleased to do business with Ken Karakula. Shopping for a new (used) could have been a daunting task, but Ken's efforts to lead me to a car in my price range, and walk me through all the steps involved for a new (used) could have been a daunting task, but Ken's efforts to lead me to a car in my price range, and walk me through all the steps involved was a pleasant task. I really appreciated his pleasant manner, informative directions and my thanks go to him for making it a good experience. I would certainly recommend him to anyone buying a car. Happy New Year to All! More
It was great dealing with Dean, who was highly professional and patient. He took time to answer all our questions, which we had about the car, service, finance, etc. I enjoyed the overall expe professional and patient. He took time to answer all our questions, which we had about the car, service, finance, etc. I enjoyed the overall experience and was able to complete the deal within one hour. Thanks More