
Metro Toyota
Kalamazoo, MI
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This was as good a car buying experience as possible. Everyone was nice, knowledgable and professional. We never felt pressured nor were we hurried about any decision. They made sure we were comfortabl Everyone was nice, knowledgable and professional. We never felt pressured nor were we hurried about any decision. They made sure we were comfortable every step of the way. More
I really want to thank Don & Jon for working their magic in getting me the used car I wanted. My credit wasn't the best but with a downpayment and the willingness for Toyota financing to take a chance magic in getting me the used car I wanted. My credit wasn't the best but with a downpayment and the willingness for Toyota financing to take a chance on me I am the proud owner of a 2006 Toyota Corolla. My friend and co-worker has dealt exclusively with Metro Toyota and she highly recommended them. I'm glad I took her advice. I will continue to have my car serviced at Metro Toyota (thanks for the coupon book). Thanks again to Don & Jon:) More
I recently purchased a Highlander from Metro-Toyota, and I could not have been more impressed with Mark Kovac! I originally met Mark a year ago when I was just “browsing” on the lot. I told him that I was I could not have been more impressed with Mark Kovac! I originally met Mark a year ago when I was just “browsing” on the lot. I told him that I wasn’t quite ready to part with my beloved 1994 Camry, but he did not hesitate to spend the time to answer all of my questions, and provide me with some information for my future purchase. After a year of research through Edmunds, and visiting several dealerships, I had no doubt that Metro would provide the highest level of service, and they did not disappoint! Mark was very patient, professional, knowledgeable, and, above all, focused on making sure that I had all of the information I needed to decide which car would best meet my needs. Although they did not have one on the lot with the color and options I wanted, he found one, and had it on there in just a couple of days. Mark took care of all of the details, and the entire process could not have been easier. Thanks for everything, Mark! I love my Highlander, and I will see you in 20 years when I’m ready to buy my next Toyota! More
Buying a car from Florida for my son who is a university student in Michigan creates a different and heightened anxiety and difficulties more than if I would buy a car locally. Scott was not only friendly student in Michigan creates a different and heightened anxiety and difficulties more than if I would buy a car locally. Scott was not only friendly and accomodating but have been sensitive to my concerns and questions. I could sense that he worked extra hard to give me the lowest deal and deliver the car in such a way that I, in the end, feel very satisfied. More
What I really like was the fact that he listened and followed up. Listening to what I was looking for and then calling me with information that worked for me! I knew what I wanted and how much I could followed up. Listening to what I was looking for and then calling me with information that worked for me! I knew what I wanted and how much I could spend. Scott was not pushy, did not waste my time, but called with Great Information about a car at my price, with a warranty, good gas mileage and Light Color Interior! Thanks Scott for listening and following up. More
When my 2002 Pontiac was ready to trade in I met Scott Zantjer at Metro Toyota. I knew from the start that he was a straight-shooter and decided to have him assist me through the process. Scott was patien Zantjer at Metro Toyota. I knew from the start that he was a straight-shooter and decided to have him assist me through the process. Scott was patient as I compared the new Camry and Prius models before finally making the final decision to go with the Prius. From start to finish Scott was extremely helpful and knowledgeable. Thanks Scott for the great experience! More
My wife and I both look forward to the experience of buying our cars from Metro Toyota. We have now purchased 3 Toyota cars (Camry, Sienna and now a RAV4) in the last 4 years from Ken. He works with y buying our cars from Metro Toyota. We have now purchased 3 Toyota cars (Camry, Sienna and now a RAV4) in the last 4 years from Ken. He works with you and I feel that we have received the best deal every time, with purchase and trade-ins. I recommend this dealership for a no pressure, comfortable, best deal experience. I will be back when my Mazda is ready for retirement. More
It had been a long time since I've purchased a vehicle through a dealer. My experience with Ken and others was very positive. He went above and beyond to help me with the trade of my car and purchase of through a dealer. My experience with Ken and others was very positive. He went above and beyond to help me with the trade of my car and purchase of a nice used vehicle. I would recommend him and Metro-Toyota to others. More
This is the second time we have purchased a Toyota rav 4 from Ken Karakula at Metro Toyota. Ken is a great sales person to deal with. He works to get what you need, when you need it.I think he goes above an from Ken Karakula at Metro Toyota. Ken is a great sales person to deal with. He works to get what you need, when you need it.I think he goes above and beyond to make his customers happy...Yes, I will recommend Ken Karakula to my friends. I want my friends to receive the same treatment that we had buying our new Toyota. More
We've purchased/leased a number of Toyotas from Metro. All of the people named above plus Toyota's continuing quality, are the reason we keep coming back. To us Mary, Jordan, Keith and Jon represent all o All of the people named above plus Toyota's continuing quality, are the reason we keep coming back. To us Mary, Jordan, Keith and Jon represent all of the best that Metro has to offer. Their honesty, integrity and committment to customer service are the best we've seen anywhere. Prior to retirement I spent 35 years in auto claims for a major insurance company and have dealt with a large number of dealerships. Metro Toyota is what I've always thought a dealer could and should be. Believe me, there's a number of American make dealerships that should be taking notes. From sales, finance, and service the experience is always excellent. More