Back

Metro Toyota

Kalamazoo, MI

4.5
1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

Directions

By Type

Showing 1,562 reviews

July 26, 2012

I would recommend your dealership to others. My experience has been minimal as I just purchased the vehicle. You came hghly recommeded from my mom. So far I like the Toyota Rav4 very much and bel More

by medemac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeBoer
July 25, 2012

Ken was the ultimate salesperson. He knew his product, he explained everything clearly and concisely and he never resorted to any high pressure sales tactics. He wanted to know what it would take to earn our More

by garysandyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
July 19, 2012

We were looking for a specific car and that vehicle showed up on the Metro website. We contacted Don immediately and he was extremely helpful and assured us that it would be held until we arrived from More

by jltoth25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Jon Griffith
July 18, 2012

I have bought cars from this dealership before and have been very pleased. This time was no exception. The salesman, Ken, went out of his way to find exactly what I was looking for and John was very quick More

by David E Holcomb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
July 17, 2012

Ken is great to work with, this is the third car we've purchased from him and we will go back again. He's open, friendly and makes a great effort to completely answer any questions put to him More

by wilampeyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula, Ken Karakula Sr
July 17, 2012

I have never been so well treated by a dealership. Bill Naylor is straight foward no pressue sales person who truly has your best interest at heart. I come back every time to METRO TOYOTA and Bill Naylor. More

by Maxndale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Naylor, Joe Lawrence
July 14, 2012

This is the third vehicle we have bought from Metro Toyota, and we wouldn't go anywhere else. Over the past two decades, they have been our number one choice. Excellent customer service, they are not p More

by angelshain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Jon Griffith
July 11, 2012

The salesman, Don Leitow, was very helpful. We told him what we were looking for and he never tried to push into more than we could afford. Whenever he found something that he thought would fit our needs h More

by gboyleholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Leitow, Jon Griffith
July 10, 2012

Ken Karakula recently sold us a Camry Hybrid. Ken knows his cars and does an excellent job of telling you of all of the features of your car. He made buying the car non stressful situation. Jon Griffith d More

by jdekincaid1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
July 10, 2012

My wife and I recently purchased a certified pre-owned 2010 RAV4 from Ken Karakula at Metro Toyota. He was great!! He made the process effortless. Ken's experience, helpfulness and friendliness are imp More

by JD Spruit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
...
129
...