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Metro Nissan of Montclair - Service Center

Montclair, CA

4.3
40 Reviews

40 Reviews of Metro Nissan of Montclair - Service Center

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November 18, 2024

I love coming to this location for assistance with my car. This is my second car from this brand and I love my new Kicks. More

by Brianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
November 16, 2024

Everyone is nice and helpful, would definitely recommend servicing your Nissan here very clean environment. More

by Esme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Araceli Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Epifanio Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mynor Elizondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Once again, excellent service from Sergio Gonzalez. and his whole team. Always, has my back. More

by jholly.whotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Sergio Gonzalez
Nov 13, 2024 -

Metro Nissan of Montclair responded

Jholly.whotwo, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

November 07, 2024

My rep was kind and considerate and my car was completed in a timely manner. More

by Remulak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Metro Nissan of Montclair responded

Hello Remulak, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 18, 2023

I'm very disappointed with the service department. I received a gift card only to be used in the service department. I kept on receiving emails that it was due to expire soon, today I decided what t More

by veromatt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Epifanio Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Metro Nissan of Montclair responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to be more clear on the specials we offer. Thank you and best regards.

September 17, 2022

Gracias por la atención Walter muy bien atendidos nos dio un buen servicio en esta compra que Dios lo bendiga, muchas gracias por su tiempo y atención More

by amparocerna8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Metro Nissan of Montclair responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

January 31, 2022

The process was quick and easy,he helped me so much when I was so stressed about the situation and he made it easier for me definitely be coming back for my next car More

by skylarpoole333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Bartia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Apodaca
Feb 03, 2022 -

Metro Nissan of Montclair responded

Skylarpoole333, we are glad we could help! We'll pass the kind words to the team and will be here when you're ready for the next car.

February 12, 2021

Carlos tried to sell me a tire sensor that according to him wasn’t working anymore. Went to local tire shop fixed at no cost. More

by rs03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
Feb 16, 2021 -

Metro Nissan of Montclair responded

Hello rs03... We're sad to hear you had a negative experience during your recent visit. Our Manager would like to learn more about your visit. Please give us a call at (909) 625-5575 ext: 620. Thank you. Have a nice day!

November 23, 2020

The staff at Metro Nissan of Montclair made me feel very comfortable, not at all pressured and I felt like they really tried to give me a good deal. I bought my previous car from the same location.. More

by Beckie.sanchez24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Metro Nissan of Montclair responded

Beckie.sanchez24, we are so happy to read such a great review about Metro Nissan Of Montclair! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 11, 2020

Great service.... happy with the outcome of my financing and my new car. My second car from Metro! my salesman was so patient courteous and helpful. More

by brneyedgurl59
Recommend Dealer
Yes
Employees Worked With
Diego Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Jun 14, 2020 -

Metro Nissan of Montclair responded

Hi brneyedgurl59!! We're so happy we were able to help you with the financing of your new Nissan. We hope you build great memories with your new Nissan and we look forward to earning your business again in the future. Have a great day!

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