Metro Nissan of Montclair
Montclair, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 9:00 AM - 8:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 767 reviews
Justine was the most helpful from the time I called to make an appointment til the time i drove off in my new car! Thanks sm for everything make an appointment til the time i drove off in my new car! Thanks sm for everything More
We are so happy with service and the sales, knowledge and everything it’s good everything it’s good More
They were so awesome at Metro! Diego was so helpful and really took the time to get me the car I wanted. Such a blessing. The whole team was really great. So excited about my car! Diego was so helpful and really took the time to get me the car I wanted. Such a blessing. The whole team was really great. So excited about my car! More
Im so pleased with the experience that we had going to Nissan metro in Montclair Justin P.was very patient and have good customer service made us feel very comfortable, I'm glad we chose Nissan highly Nissan metro in Montclair Justin P.was very patient and have good customer service made us feel very comfortable, I'm glad we chose Nissan highly recommend to anyone 😀. More
Raj did a fantastic job throughout the entire process. He was very thorough and made sure to explain everything about the car. He really made the process easy. He was very thorough and made sure to explain everything about the car. He really made the process easy. More
Justin was awesome from the start and he was truly ready to help and make sure that I got what I needed and wanted in a car. His manager whom he handed it off to I believe it was Julio, was honest till the to help and make sure that I got what I needed and wanted in a car. His manager whom he handed it off to I believe it was Julio, was honest till the paperwork came up then he had every deceptive way get over on the customer to nickel and dime them. There were things listed under optional charges like a paint/windshield protection plan for 800 bucks that they refused to take off and a gps unit that it's not necessary for anyone coming in with great credit which was 1500. I took a picture and sent this to the better business bureau so the finance manager Jay was nervous. Jay even tried 6x to sell me an additional overlapping warranties and the"power train warranty" that's still on the car from the original purchase which Julio started 2x was supposed to have no deductible all of a sudden was changed to 100 bucks since I declined the other additional overlapping warranties. I'm not saying there aren't others doing this but the sales manager Julio was not straight up and became upset when I questioned all the xx charges. Justin was a stand up guy and was upfront and honest! If not for him doing his best I'd walked away. They did get a better interest rate that the one I came in with so that was a business decision I made to go through with this, but I have pictures of the documents so I'm doing to see what actually goes to the lender and I will compare and send over to the DMV, lender, and BBB. Stop shady tactics! You can't force "additional / optional" items into your customers to make a buck!!! Justin, sick in there and show them honesty goes a long way. If they come up with the deal didn't go through all of a sudden then I know it's retaliation and my counsel will get this ASAP, also my spouse is a regional supervisor for the STATE of CA, so it won't be a good look.bThe DEAL Is a 7/10, car 9/10, Justin 8/10, Jay and Julio 5/10, Metro Nissan 7/10, and other service 8/10..... So the entire experience was not bad at all and I know you could come here and get a decent deal. More
Diego went above and beyond to help. Very friendly, understanding, and professional. Fast and honest communication. 5stars Highly recommend. Very friendly, understanding, and professional. Fast and honest communication. 5stars Highly recommend. More
Good afternoon, I had an awesome helpful crew helping me make my final choice...Thank you Patricia,Julio,Raj you made my day Excellent customer service. make my final choice...Thank you Patricia,Julio,Raj you made my day Excellent customer service. More
Richard, Julio , also Christopher have been super nice. I will always go back to Nissan , Montclair. Thank you everyone. I will always go back to Nissan , Montclair. Thank you everyone. More