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Metro Nissan of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.9
844 Reviews
Call Dealership (972) 450-2400
View Awards

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 844 reviews

December 25, 2024

This is my first Nissan and John and all the associates at metro will be the reason it’s not my last. Thank you More

by Hershelmaddox35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek, Julian Solorzano, Shea Merritt, John Juan Harvey, Kenny LeMoine, Rosario Rodelo, Adam Ramzamali, Angela Molina
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Jan 17, 2025 -

Metro Nissan of Dallas responded

Welcome to the Nissan family! We're thrilled to hear that John and the team made your experience so memorable. Thank you for choosing us, and we look forward to serving you for years to come! In about 14 days, you may receive a survey from Nissan with the subject line “Nissan Owner First.” We value your feedback and appreciate you taking the time to share your experience, which helps us improve our service and evaluate our team's performance. If you have any questions or concerns about your vehicle, please don’t hesitate to reach out. Sincerely, Angela Molina Owner Loyalty Manager 972-450-2415 Metro Nissan Dallas

December 24, 2024

Great customer service. I will definitely return. All of my car issues were resolved. I was taken care of. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 17, 2025 -

Metro Nissan of Dallas responded

Hi Pat! Thank you for your kind words! We're so glad to hear that all your car issues were resolved and that you felt well taken care of. We truly appreciate your trust in us and look forward to assisting you again in the future!

December 24, 2024

Great customer service! I like that I am sent updates and a video about the service needed on my vehicle. There is an explanation of the services needed and the cost for e More

by rado2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing - service advisor
Report | Print
Jan 17, 2025 -

Metro Nissan of Dallas responded

Thank you for your wonderful review! We're so glad you appreciate our detailed updates and service videos. Transparency and keeping you informed every step of the way is important to us, and we're happy to hear it made a difference in your experience. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing Metro Nissan!

December 24, 2024

This was my first experience here but when I called, Jia sounded so knowledgeable and accommodating that I immediately came in for needed brake service. I was a bit taken aback by the complimentary inspect More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia
Report | Print
Jan 17, 2025 -

Metro Nissan of Dallas responded

Thank you for sharing your experience with us! We're thrilled to hear that Jia's knowledge and accommodating nature made a great first impression and encouraged you to visit us for your brake service. We strive to provide thorough and transparent service, so we're glad the complimentary inspection and explanations were helpful, even if they took a bit longer than expected. We appreciate your recommendation and look forward to assisting you with any future needs. If you have any questions or need anything else, please don’t hesitate to reach out. Thanks again for choosing us!

December 21, 2024

The dealership was very clean and the service was very helpful and friendly. I enjoyed my experience! More

by Whitelion
Recommend Dealer
Yes
Employees Worked With
Matilda
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Jan 17, 2025 -

Metro Nissan of Dallas responded

Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience and appreciated our clean dealership and friendly service. Providing top-notch customer care is always our priority. We hope to see you again in the future, and if there's anything else we can do for you, don’t hesitate to reach out!

December 19, 2024

I was very pleased to have a great team who helped me to get the vehicle I wanted More

by Shirley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 17, 2025 -

Metro Nissan of Dallas responded

Shirley, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

December 16, 2024

Matilda and the entire closing team were very friendly and helpful. They were able to help me with an oil change and a car inspection, although I got to the shop a few minutes before closing. Thank you f More

by Andreea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda
Report | Print
Jan 17, 2025 -

Metro Nissan of Dallas responded

Thank you so much for sharing your experience! We’re thrilled to hear that Matilda and the entire closing team were able to assist you with your oil change and car inspection, even so close to closing time. Providing exceptional service, no matter the hour, is something we strive for, and it’s wonderful to know you felt well taken care of. We truly appreciate your kind words and look forward to serving you again in the future!

December 10, 2024

Dealership was friendly and responded to any questions I had. Service was administered much faster than I expected. More

by thoefle2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Report | Print
Jan 17, 2025 -

Metro Nissan of Dallas responded

Hello! Thank you for your kind words! We're delighted to hear that our team was friendly and able to address all your questions. We're also glad that our service exceeded your expectations in terms of speed. If there's anything else we can assist you with, please don't hesitate to reach out. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 06, 2024

I receive great service from Anthony. He was friendly and professional along with everyone else I encountered at the dealership. More

by Aroc817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Anthony Contreras
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Jan 17, 2025 -

Metro Nissan of Dallas responded

Thank you so much for your kind words, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Nissan Of Dallas. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2024

The service desk was kind and the work was done faster than anticipated. Thanks guys! More

by Jnich0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia , Angela Molina
Report | Print
Jan 17, 2025 -

Metro Nissan of Dallas responded

Hello! Thank you for sharing your experience! We're so glad to hear that our service desk team treated you kindly and that we exceeded your expectations with a quick turnaround. Your satisfaction is our priority, and we appreciate you choosing us. We look forward to serving you again in the future!

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