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Metro Nissan of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.9
844 Reviews
Call Dealership (972) 450-2400
View Awards

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 844 reviews

February 01, 2025

I have been taking my Nissan Rogue to Metro Nissan for the past 3 years for service. They always treat their customers with respect and care. Jia is my service advisor, and he is awesome. I would highl More

by PERRY.POON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Feb 06, 2025 -

Metro Nissan of Dallas responded

Thank you so much for your continued trust in Metro Nissan for your service needs! We’re so glad to hear Jia has been providing you with great service and that your experiences with us have been positive. We always aim to treat our customers with respect and ensure they have a stress-free experience, so it’s fantastic to know you appreciate that. Your feedback about not feeling pressured is also important to us it’s all about making sure you're comfortable with your choices. We look forward to continuing to take care of your Nissan Rogue for many years to come!

January 31, 2025

Great customer service, answers all the questions I might have had and will be returning back More

by Cris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Hi Cris! Thank you for your review! We're so glad to hear that you had a great experience and that all your questions were answered. We appreciate your support and look forward to seeing you again! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2025

Great customer service, answered all the questions I had and kept me up to date on how close my vehicle was to being completed More

by Cris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Hi Cris! we appreciate your feedback and we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas Service. We're thrilled to hear that Jia went above and beyond to exceed your expectations. We'll be sure to share your kind words with him, it'll mean a lot! We look forward to serving you again in the future!

January 30, 2025

Service Department was very helpful. Made suggestions but was not pushy about having additional things done. Staff was friendly and courteous. They kept me informed of the progress of my More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you for sharing your experience! it's experiences like yours that really keep us motivated! We're so glad our Service Department could assist you in a helpful and courteous manner. It's great to hear you felt informed and never pressured. We appreciate your trust and look forward to serving you again in the future!

January 30, 2025

Great job with my car service. Jia Hsing was a great help. I did not feel that he was just trying to sell me things but truly wanted to make sure my car was up to par. More

by mucosal.asunder.8o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you so much for sharing your experience! We're thrilled to hear that Jia took great care of you and your car. He truly takes pride in providing honest and thoughtful service, and we’re glad it showed. We’ll be sure to pass along your kind words to him. We look forward to assisting you again in the future! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

I called ahead for a walk-in appt for an oil change, without issue and I was very appreciative of that! Matilda did a great job and was very efficient. I appreciate the quiet work space, wifi, snacks, a More

by serr0098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you for the wonderful feedback! We're so glad we could accommodate your walk-in appointment and that Matilda provided efficient service. It's great to hear you enjoyed our quiet workspace, WiFi, and refreshments it’s important to us that you're comfortable and productive while waiting. We look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2025

Jia was very helpful and very effective. I' have been there before and will be back. More

by arnettc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you for the kind words! We're so glad to hear Jia provided you with helpful and effective service. We'll be sure to share your feedback with them! It's always a pleasure to have you, and we look forward to seeing you again!

January 29, 2025

Service was completed in a decent time. Great customer service for the employee. I had a great experience More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you for your feedback! We're thrilled to hear you had a great experience and that the service was completed in a timely manner. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to serving you again in the future!

January 28, 2025

I’ve been coming here for at least 5yrs. They’re always honest, quick, and efficient. More

by AmyMocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Report | Print
Feb 03, 2025 -

Metro Nissan of Dallas responded

Hi Amy! Wow, 5 years! Thank you for being such a loyal customer, we truly appreciate your trust in us. We're so glad to hear you've consistently had honest, quick, and efficient service. We look forward to serving you for many more years to come! If you have any further questions, please give us a call. We're always happy to help! Angela Molina Metro Nissan Dallas Owner Loyalty Manager 972-450-2415

January 26, 2025

Service dept. Team was excellent. The advisor and manager listened to what my issue was, ordered the part needed right away, scheduled me in a couple days later More

by MBURTON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Solorzano, Matilda Reynoso
Report | Print
Jan 30, 2025 -

Metro Nissan of Dallas responded

Thank you so much for sharing your positive experience with our service department! We're thrilled to hear that our advisor and manager were attentive to your needs and worked quickly to resolve your issue. It’s great to know we could get you back on the road in no time! We look forward to being your go-to for all your service needs. Please let us know if there is anything else we can do for you; we are more than happy to help!

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