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Metro Nissan of Dallas

Dallas, TX

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Reviews
Vehicles
4.9
845 Reviews
Call Dealership (972) 450-2400
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4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 845 reviews

October 12, 2024

Christ was so accomadating in what i need, the only problem was when he offer that there is coffee and snack water in the waiting room was, ther is no snacks at all, there is coffee and water, but snac More

by joever490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christoper
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Oct 18, 2024 -

Metro Nissan of Dallas responded

Thank you for sharing your feedback! We’re glad to hear that Christopher provided great service and took care of your needs. We apologize for the inconvenience regarding the snacks in the waiting room and appreciate you bringing it to our attention. We'll make sure this is addressed so that we can improve your next visit. We look forward to seeing you again at our service center for your future truck needs!

October 11, 2024

Have never had anything but fabulous customer service at this dealership…from absolutely everyone. Today Jia Hsing was super helpful! More

by Sixfootblonde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Oct 13, 2024 -

Metro Nissan of Dallas responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Nissan Of Dallas. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best regards, Angela Molina Owner Loyalty Manager Metro Nissan Dallas 469-329-4404

October 11, 2024

In addition to efficiently taking care of my recall, Jia Hsing helped me with other issues I was having with my new car. He went above and beyond my expectations and provided great service. More

by BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Report | Print
Oct 13, 2024 -

Metro Nissan of Dallas responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Jia went above and beyond to assist you, not only with your recall but also with other issues. Providing excellent service is our top priority, and we're glad to know that Jia exceeded your expectations. If you need any further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

October 11, 2024

Good service. I have worked directly with the manager and he has always been helpful. More

by taylerblythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Solorzano
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Oct 13, 2024 -

Metro Nissan of Dallas responded

We are so pleased you enjoyed your visit to Metro Nissan Of Dallas! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 10, 2024

John Harvey, the other John, an Brandon made every effort to help get my needs met. I will recommend Metro to my friends! Pam Halsell More

by pdhalsell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Juan Harvey
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Oct 13, 2024 -

Metro Nissan of Dallas responded

Hi! Welcome to the Metro Nissan Dallas Family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best regards, Angela Molina Owner Loyalty Manager Metro Nissan Dallas 469-329-4404

September 26, 2024

I have always been treated well at this dealership, which is why I always return. I have an oil change or I buy another car. I have bought 6 new cars from this dealership. Thanks guys! More

by judithbelshawjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek, John Juan Harvey
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Sep 29, 2024 -

Metro Nissan of Dallas responded

Wow! Thank you so much for your continued trust and loyalty over the years. We’re truly honored to have helped you with not only six new car purchases but also your ongoing service needs. It means the world to us that you keep coming back, and we’ll continue to work hard to give you the best experience every time. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Sep 30, 2024 -

judithbelshawjudy responded

My pleasure.

September 25, 2024

I have come in twice now for service on different vehicles and Jarryd has been awesome More

by leen.machine89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
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Sep 30, 2024 -

Metro Nissan of Dallas responded

Hello! Thank you so much for your kind words and for choosing us for your vehicle service needs! We're thrilled to hear that Jarryd has been able to provide you with excellent service on both visits. We'll be sure to pass along your compliments to him. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 24, 2024

Great customer service, explained everything to me step by step and let me know the price of everything before hand. Chris in customer service 10 plus, very professional and knowledgable. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris T
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Sep 30, 2024 -

Metro Nissan of Dallas responded

Thank you for the fantastic review! We're glad to hear that Chris provided such great customer service and kept you informed every step of the way. It's wonderful to know that his professionalism and knowledge made a positive impact on your experience. Please let us know if there is anything else we can do for you; we are more than happy to help and we're looking forward to your next visit with us! !

September 23, 2024

Jia went above and beyond to help me. Was excellent customer service! I would recommend. More

by Crystalhercareer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAI -Hsing
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Sep 29, 2024 -

Metro Nissan of Dallas responded

Thank you for your wonderful feedback! We’re so happy to hear that Jia went above and beyond to provide excellent customer service. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2024

Everyone was very professional and had compassion for there job and making sure I left the lot satisfied. Justin Escudero was my client advisor and it was a pleasure working with him I will gladly recomm More

by Lisa Wigfall-Swift
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Escudero
Report | Print
Sep 29, 2024 -

Metro Nissan of Dallas responded

Thank you so much for sharing your experience! We’re delighted to hear that you found our team professional and compassionate, and that Justin Escudero made your car-buying experience such a pleasure. Your satisfaction is our top priority, and we're so glad we could meet your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!

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