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Metro Nissan of Dallas
Dallas, TX
1,108 Reviews
At Metro Nissan of Dallas, our entire team works together to provide you with the ultimate Nissan shopping experience.
We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,108 reviews
July 22, 2026
Great Customer Service. I have bought 3 cars from them. Their Slogan "DO THE RIGHT THING" They really do. I recommend them to all my friends. I have bought 3 cars from them. Their Slogan "DO THE RIGHT THING" They really do. I recommend them to all my friends. More
by briggs.bridgett
Verified CustomerEmployees Worked With
July 22, 2026
I didn't interact much with the individual that brought my paper work. I parked my car while the cars in front of me, in each line, were talking to a service member. I went in to drop off my belongings, wh my paper work. I parked my car while the cars in front of me, in each line, were talking to a service member. I went in to drop off my belongings, when I came back out, everyone was still assisting customers but I was skipped. I asked a gentleman sitting down in a gray shirt could he help me, he stated one of the others would help me. I mentioned how I had been skipped and he still didn't assist. He simply got up and looked to see if the other were busy. I stated "I just need an oil change. I was skipped when I went to put my belongings down. Can you please tell one of them I just need an oil change?", and I advised I had a meeting starting in a few moments I needed to prepare for. After about 7-10 minutes, the service gentleman came in, I identified my car, he advised of the service specials, I advised of my package, he took my signature, and that was my only interaction with him. When I was advised my car was ready by another gentleman, I got in my car and drove to the next light. Immediately the oil change notification came on in my car. This is the SECOND time my settings were not reset after an oil change. Luckily, this time I hadn't gotten to far. I turned around and pulled back up into the service area, I said "excuse me" to someone in a black shirt, from my car, and was immediately dismissed and advised someone would be with me. Jaylen came around the corner and saw the look on my face and asked how he could help. He reset my notifications in my car. He was also the person who reset it last visit and had a talk with service about not putting items back in my glove compartment; following a service that required my wheel lock. I switched over to Metro from Lewisville to give it a chance. I am EXTREMELY disappointed with the service so far. I will start going back to Lewisville for service and will never purchase a car from Metro anymore! More
by k_mill07
July 21, 2026
I want to express my sincere appreciation for the outstanding service provided by Metro Nissanand its team during my last visit. The entire process was handle with efficiency,professionalism and care outstanding service provided by Metro Nissanand its team during my last visit. The entire process was handle with efficiency,professionalism and care from the moment I arrived. I would definitely recommend their services to anyone and they will have my business as long as I have a nissan More
by LAVARIUSCOTTON
Employees Worked With
July 19, 2026
This was the most low pressure and honest dealership we have ever dealt with. We knew the vehicle we wanted to look at and specifically asked the salesman (Zach Pier) if we could see it. He brought it ou have ever dealt with. We knew the vehicle we wanted to look at and specifically asked the salesman (Zach Pier) if we could see it. He brought it out and we test drove it. We liked the vehicle, settled on a price and told him that we wanted to purchase the vehicle but it would not be until the following week until we were able to have the funds in our account. Zach and his manager agreed to hold the vehicle for us until the following week. We have purchased new vehicles in the past from different dealers. This was the first time going to Metro Nissan and was initially apprehensive going through the buying process. Metro Nissan threw a curve ball at the experience of purchasing a vehicle and made us a customer for life. Overall, the experience was wonderful and we highly recommend Zach Pier and Metro Nissan. Metro Nissan and their team gets a full five stars from us! More
by 501.802.5650
July 18, 2026
They gave me great service i was in and out they have great hospitality everyone was professional great hospitality everyone was professional More
by latasha352
July 18, 2026
Very helpful and very efficient Jaylen was nice he had several clients and was very patient with us all. several clients and was very patient with us all. More
by rolando3525
Employees Worked With
July 18, 2026
Actually the waiting room and the time i had to wait was not so great not so great More
by mariangel.rodriguez
Employees Worked With
July 17, 2026
The service was good but it was very hard to find Jaylen to communicate the vehicle repair update. I called the office at 1 pm to get an update and I was on the waiting for over 15 minutes till I hung up. I to communicate the vehicle repair update. I called the office at 1 pm to get an update and I was on the waiting for over 15 minutes till I hung up. I requested to have a driver to pick me up at 4:10 pm but nobody showed up and I called the office to ask about the driver and the representative had no clue where the driver was so I told her I would be Uber to the shop to pickup the car. At 4:30 pm the driver called me and he was at my location to pickup me up. I’d recommend to work better on communication with the customer on timely manner. More
by sambaraz
Employees Worked With
July 14, 2026
My sales guy was awesome. Went above and beyond to make me happy, great experience Went above and beyond to make me happy, great experience More
by tpsenrique1
