Metro Lexus - Service Center

The dealership has been courteous and helpful. I particularly like the fact that the service personnel take time to explain the work that is proposed. I particularly like the fact that the service personnel take time to explain the work that is proposed. More

The service was great I called and got right in and Jeff Miller is always a pleasant person to work with. Thank you! Miller is always a pleasant person to work with. Thank you! More

I was greeted correctly when I came in the door and was saying to right away he explained and gave me a good quote on what my price would run and I have to checking it out explain to options father things saying to right away he explained and gave me a good quote on what my price would run and I have to checking it out explain to options father things that I could have done went over my car history and let me know where to proceed from there walk me out to my car on the InAnd was very courteous More

I submitted an A+ review of the employee who handled our requests for services on our Lexus. Did that last evening. Please be sure he gets credited!! requests for services on our Lexus. Did that last evening. Please be sure he gets credited!! More

Very good customer service, timely service, reliable and easy to make appointments. Nice waiting area with refreshments. easy to make appointments. Nice waiting area with refreshments. More

I requested a transmission flush, coolant flush, and check transmission because it is slipping. After Metro having my car for three days, I picked it up and they had not flushed the transmission. I spec check transmission because it is slipping. After Metro having my car for three days, I picked it up and they had not flushed the transmission. I specifically brought my car there because I wanted to see if a flush would get rid of the slip. I called the service writer three times and never received a call back (turns out he was off, but nobody told me that). On the plus side, I was given a very nice loaner car, and they do use the correct coolant when they did the radiator flush. More

Excellent service and answered all my questions. Waiting room is very comfortable! Easy to schedule an appointment Waiting room is very comfortable! Easy to schedule an appointment More

Always excellent service. Quick and thorough turnaround. Friendly, knowledgeable staff. Facility is spotless. Loaner cars are clean and new. Latest technology employed. Quick and thorough turnaround. Friendly, knowledgeable staff. Facility is spotless. Loaner cars are clean and new. Latest technology employed. More

Got my ES serviced and Joshua was fantastic! No matter what I have gone to the dealership for, it is always such a pleasant experience. No matter what I have gone to the dealership for, it is always such a pleasant experience. More

My hour and a half at Metro Lexus was well within the appointment time allotted for my service. Paul was very accommodating and clearly explaining the work to be done. appointment time allotted for my service. Paul was very accommodating and clearly explaining the work to be done. More