Metro Lexus - Service Center

Lexus is great! Timely professional and listens to your concerns. The customer service is excellent. Timely professional and listens to your concerns. The customer service is excellent. More

Jeff Miller is one of the best service advisors I have dealt with through many various manufacturing brands in the last 40 years. He is very knowledgeable, honest, and efficient, along with excelling at dealt with through many various manufacturing brands in the last 40 years. He is very knowledgeable, honest, and efficient, along with excelling at customer service. I trust him and Metro Lexus to service my Lexus, and keep it dependable for me. More

Excellent customer service. The staff was pleasant, professional and efficient. Thanks Metro Lexus. July.2023 The staff was pleasant, professional and efficient. Thanks Metro Lexus. July.2023 More

Great customer service. Very helpful and explained everything in good detail.I would definitely take my car here again! Very helpful and explained everything in good detail.I would definitely take my car here again! More

Great! Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... More

Great! Service staff is Informative, thorough, timely and professional. Will certainly return when in need. Service staff is Informative, thorough, timely and professional. Will certainly return when in need. More

We were very pleased with the service provided by Metro Lexus. We have been a customer for at least 10 years and have always been satisfied with their sales people and service. Lexus. We have been a customer for at least 10 years and have always been satisfied with their sales people and service. More

Staff were terrific in taking car in and in delivering it to me!!! Thanks to all! to me!!! Thanks to all! More

Was greeted pleasantly and kept updated throughout the day on my vehicle. Appreciated that greatly. day on my vehicle. Appreciated that greatly. More

When you finished with the service of my car, i was given a bill by someone and it showed that it was twice as high as the estimate. I left a little disappointed since I was told they did other things which a bill by someone and it showed that it was twice as high as the estimate. I left a little disappointed since I was told they did other things which merit the increase in rate. But later in the day I received a call from Paul Cooper explaining that a mistake had been made with the identifying code for the service and I would be defunded half of what I paid. I was extremely delighted and impressed by Paul double checking the service paperwork to make sure everything went ok, since he was the one who checked me in! I am very impressed and grateful to Paul Cooper for his very thorough examination of what happened that I will personally ask for him on my 30,000 mile checkup. I look forward to seeing him again as he seems as honest as the days are getting long, as the old saying goes! Thank you Paul for your diligence in this matter, I look forward to seeing you again soon! More