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168 Reviews of Metro Lexus - Service Center
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August 08, 2021
The service was excellent, thorough, and professional the same as it has been since 1999. same as it has been since 1999. More
by aidengma
Employees Worked With
August 02, 2021
I took my car in for service and Cordis got me in and into a service loaner quickly on a very busy day. into a service loaner quickly on a very busy day. More
by LS500
Employees Worked With
July 29, 2021
Dave was very positive and helpful. Dave took personal care to help me with a small chip and went above to help me. Others can learn to be more positive like Dave care to help me with a small chip and went above to help me. Others can learn to be more positive like Dave More
by Charles
Employees Worked With
Dave
April 22, 2021
Skylar was superb in fixing my problem with the remote function app. She had a complete understanding of the app and her communication skills were outstanding. Then she helped me with questions long afte function app. She had a complete understanding of the app and her communication skills were outstanding. Then she helped me with questions long after closing time. Never had anyone in any scenario go that far beyond the call. Every experience with Metro has been superb. More
by mike
Employees Worked With
Skylar Lippiatt
April 01, 2021
Jeff Miller is by the far best thing about Metro Lexus Service. His attention to detail and care is cut above the rest. I ask for him always. Service. His attention to detail and care is cut above the rest. I ask for him always. More
by BMW MAN
September 30, 2020
I have dealt with Kevin through the either leasing or purchasing of 5 Lexus. He is personable, knowledgeable and gracious. Every question about the difference in features between my 2015 RX350 and the purchasing of 5 Lexus. He is personable, knowledgeable and gracious. Every question about the difference in features between my 2015 RX350 and the new 2020 RX350 was answered completely and in understandable terms. Kevin is the perfect sales representative as he reacts courteously with both the public and his fellow team members. The entire atmosphere of the dealership is one of first class treatment of potential and existing clients. From the receptionists' pleasant greetings to the efficiency of the service department representatives, the client is meant to feel welcome and important. I recommend a visit to Metro Lexus. More
by ohio1804
April 16, 2020
Justin and the team in the service department are awesome! I have a 2007 Lexus RX350 and ALWAYS have been afraid to take it to a Dealership shop for years! They were fair, very reasonable pri awesome! I have a 2007 Lexus RX350 and ALWAYS have been afraid to take it to a Dealership shop for years! They were fair, very reasonable pricing and had great customer service! I will be taking my car to the dealership from here on out for work! More
by cmduchette25
Employees Worked With
Justin
January 06, 2020
From start to finish my buying experience was fantastic. Christian sold to my specific needs and found exactly what I wanted. He had great follow up and still keeps in contact with me after the sale is ove Christian sold to my specific needs and found exactly what I wanted. He had great follow up and still keeps in contact with me after the sale is over. I made a new friend in this transaction And know that I can call/text Christian any day and he will be available to help me. Highly recommended!! More
by Heenie
Employees Worked With
Other Employees :
Dave Schafer
December 22, 2019
Great service on my Lexus Rob Sprosty suggested i take my Lexus to Metro instead of a Conrads for a major repair. It took several days but they gave me a nice loaner and my ca Rob Sprosty suggested i take my Lexus to Metro instead of a Conrads for a major repair. It took several days but they gave me a nice loaner and my car runs great. More
by msacbarnes
December 22, 2019
Rob, not only did a great job when I purchased the vehicle, but he always stops by to say hello and ask how I am enjoying the car when I have it in for a service. Steven in the service department hand vehicle, but he always stops by to say hello and ask how I am enjoying the car when I have it in for a service. Steven in the service department handled my most recent service and he too was courteous and professional. The customer experience with Metro is second to none. More
by Rick A (North Ridgeville)
Employees Worked With
Steven Gierke, Antonella Jaffel, Robert Sprosty
