Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Lexus
Cleveland, OH
2,969 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,969 reviews
January 07, 2025
Great dealership and sales person very happy with the the whole buying process. Would definitely buy there again . whole buying process. Would definitely buy there again . More
by Thivnor
Employees Worked With
January 06, 2025
Christian was great to work with and super helpful with keeping me updated throughout the entire process! keeping me updated throughout the entire process! More
by mike
Employees Worked With
January 05, 2025
Christian always makes things easy and pain-free for me. My wife and I have leased 3 cars from him already and will continue to do so. He's been especially great at getting me hard-to-get cars. My wife and I have leased 3 cars from him already and will continue to do so. He's been especially great at getting me hard-to-get cars. More
by patrick.maluso
January 05, 2025
Everyone I encountered was friendly and helpful. My options were explained to me, they were able to show me the cars I was interested in and then get me the car that had everything I wanted. Thank y My options were explained to me, they were able to show me the cars I was interested in and then get me the car that had everything I wanted. Thank you! More
by uberman6191
January 03, 2025
January 03, 2025
Always a pleasant experience whenever we visit Metro Lexus. Abed always makes sure to take care of us. Lexus. Abed always makes sure to take care of us. More
by Cszuch2013
Employees Worked With
January 02, 2025
Professional, courteous and welcoming. Always willing to assist and make sure everything is done top notch. Always willing to assist and make sure everything is done top notch. More
by Elise
Employees Worked With
January 02, 2025
The staff is friendly and knowledgeable. The service department keeps us posted whenever we bring our car in for service. Also the refreshments are a nice touch! The service department keeps us posted whenever we bring our car in for service. Also the refreshments are a nice touch! More
by Sheree Harris
January 02, 2025
It was a pleasure receiving service at this location. The minute I walked in, I was greeted with smiles. Great customer service all the way though! The minute I walked in, I was greeted with smiles. Great customer service all the way though! More
by jrblessington
