Metro Lexus

Great experience Terri Ramey helped me lease an NX 200 and couldn't have been more helpful. She made the whole process painless. And I love the car. This is my 8th Terri Ramey helped me lease an NX 200 and couldn't have been more helpful. She made the whole process painless. And I love the car. This is my 8th Lexus and as always an excellent experience but Terri was special and very helpful. Erica, taught me the tech "stuff" and was amazing. Thanks to both. They're why I keep coming back. Carla O'Day. More

best car buying experience ever I just purchased my first lexus. Freinds referred to metro lexus, they said service was excellent. i found that to be true and then some. Bosko greete I just purchased my first lexus. Freinds referred to metro lexus, they said service was excellent. i found that to be true and then some. Bosko greeted us and was extremely helpful, knowledgeable, and patiently spent his entire day to help me make my decision. i was torn between the RX or ES models, having had suv's for the last 20years, i was interested in a car for a change. It was a tough decision- what's not to love about them all! but i went with the ES. I will definitely be back, and now my husband wants to trade in his current suv for a lexus suv option. More

Don't trust them I was looking for a used GS350. I contacted Paul and he said he would contact me if he got one. He called me about a week later after he got a car t I was looking for a used GS350. I contacted Paul and he said he would contact me if he got one. He called me about a week later after he got a car that met my requirements. He didn't have the car ready so I couldn't go look at it that day but he said it would be ready on Saturday and that he would hold it for me, so we set up an appointment for that Saturday. When the day came, I sent him a text to let him know we were on time and would be there in about an hour. He responded by telling me that the car had already been sold. I told him that I thought the car was on hold and he said it was but somebody sold it anyway the day before. Very poor business practices. I won't give them my business in the future. More

First experience with Metro Lexus I had a great experience during my recent pre-owned purchase at Metro. My sales associate Terry was very friendly and helpful throughout the purchase I had a great experience during my recent pre-owned purchase at Metro. My sales associate Terry was very friendly and helpful throughout the purchase process, as were the rest of the staff. I would buy another vehicle from Metro Lexus, and recommend to others. Dealership was clean and well maintained. More

Claims they don't negotiate. Lost the chance at a customer by giving some B's line their prices are final. Michael Orth customer service skills amount to "take it or leave it" at Lost the chance at a customer by giving some B's line their prices are final. Michael Orth customer service skills amount to "take it or leave it" attitude. No thanks. Go elsewhere. More

Great buying experience the salesperson Mo Amawi is The Best Everyone was very nice and made the process easy and painless. The sales rep Mo was outstanding with his initial communication and follow up. I was th Everyone was very nice and made the process easy and painless. The sales rep Mo was outstanding with his initial communication and follow up. I was thrilled with the car I picked up and the overall experience ! I've purchased many cars and this dealership and salesperson were the best ! More

Fantastic experience! I recently purchased my first Lexus and not only will I now be a Lexus driver for life, I will be a Metro Lexus customer for life. From the first emai I recently purchased my first Lexus and not only will I now be a Lexus driver for life, I will be a Metro Lexus customer for life. From the first email to driving off the lot to the follow up communication, every member of the Metro Lexus team was extraordinarily helpful, professional, and engaging. I was treated wonderfully by all involved, which made the entire car buying experience fun. I was especially impressed with the congenial nature of everyone who assisted me but have to particularly credit Bosko Golubovic and Erika Tulcewicz for their expertise and kindness. They truly went "above and beyond." More

Doing business with Metro Lexus It was a pleasure to do business with Metro Lexus. Shannon Bauer was most professional and kind in working with me on leasing a 2015 RX350. Her team It was a pleasure to do business with Metro Lexus. Shannon Bauer was most professional and kind in working with me on leasing a 2015 RX350. Her team including Burt Davidson, Scott Werner, Justin Loar, and Erika Tulcewicz also played important roles in making this transaction smooth and pleasant. The RX350 which I have leased is a pleasure to drive and offers a great road presence with a ride, look, and comfort level rivaling that of the 2013 Cadillac XTS that I traded in. Equally important, it offers the driver a great view of the road and is so much easier to get in and exit than a lower based sedan. More

EXCELLENT SERVICE!!!! This was my first time purchasing a Lexus. I was very impressed with everyone at Metro Lexus. Terry Ramey went above and beyond to make sure I got eve This was my first time purchasing a Lexus. I was very impressed with everyone at Metro Lexus. Terry Ramey went above and beyond to make sure I got everything I needed and wanted in my car. Setting aside the fact that Lexus has top of the line cars it takes a person like Terry Ramey to make you #1 in customer service. Thanks Terry, Jackie More

Extreme Satisfaction! I have always been treated wonderfully at Metro Lexus, I just purchased my 2nd vehicle from them because of how well they take care of their customers I have always been treated wonderfully at Metro Lexus, I just purchased my 2nd vehicle from them because of how well they take care of their customers. The sales staff is friendly, knowledgeable and professional. My sales woman went up and above making sure I was pleased with my new car and I was impressed with how smooth the entire process went. More