Metro Honda - Service Center

Not welcoming at all Aside from the expected “Hello” and “What brings you here today?” Everyone is pretty dry in the sense that they don’t make you feel welcomed. I use to Aside from the expected “Hello” and “What brings you here today?” Everyone is pretty dry in the sense that they don’t make you feel welcomed. I use to go to Hudson Honda but the distance became inconvenient for me where as Metro is a few blocks away from me. Also Hudson is always extremely packed. Another thing I miss from Hudson is that they were always sending coupons via email. I’ve been to Metro 3 times and have never received a coupon/discount. More

Cool Service Advisor. Rachel Terriogo. While others lounged around Ms Rachel was proactive. She clearly explained what should be done to maintain my car. Her advice though thought provoking While others lounged around Ms Rachel was proactive. She clearly explained what should be done to maintain my car. Her advice though thought provoking was not achievable because of my financial status. So Ms rachel met me half way. More

Great visit/appointment! Fast, friendly service! Went in for an oil change and a driver-side sun visor fix & was out in little over an hour. Since there were 6 customers ahead Fast, friendly service! Went in for an oil change and a driver-side sun visor fix & was out in little over an hour. Since there were 6 customers ahead of me, I assumed I would be there longer, but they got me out in a reasonable time. Happy with the outcome! More

Service is the best dept I purchased a car from sales and had a horrible experience so I don’t recommend purchasing a car here. But the service department is professional, pro I purchased a car from sales and had a horrible experience so I don’t recommend purchasing a car here. But the service department is professional, prompt, friendly and always give quality service. Highly recommend bringing your car for service. They’ll take care of you. More

Great Service Department I brought my car in for Service and Rachel was excellent! I was out in less than an hour and unexpected surprises. I recommend Metro Honda to all! I brought my car in for Service and Rachel was excellent! I was out in less than an hour and unexpected surprises. I recommend Metro Honda to all! More

Service with Rachel Took care of the noises in my car, from now on My car service will be with her, I had the noise for more tha a year. Took care of the noises in my car, from now on My car service will be with her, I had the noise for more tha a year. More

My sales rep made sure I was 100% satisfied with everything! My service technician (sad to say I do not have access to his name) receives a 5 star in professionalism and taking the initiative in correcting a s My service technician (sad to say I do not have access to his name) receives a 5 star in professionalism and taking the initiative in correcting a situation that I was not completely happy with. Going out of his way to be observant of my concerns and responding in such a pleasant way, left such an impression on me. I will continue to return to this Honda dealership for service as long as the example in customer service remains to be an important part of service. More

Great Service Steven, my sales rep. Was MORE than helpful and courteous. He made sure I was aware of exactly what they were going to do to my car. He checked with Steven, my sales rep. Was MORE than helpful and courteous. He made sure I was aware of exactly what they were going to do to my car. He checked with me at intervals and then explained the whole bill. He also followed up with an E-Mail message. Over & above he helped me with problems I was having w/ my GPS. More

Service department My car have fully stopped with a bad battery and I called late Metro Honda to see if they can take my car to check it and I spoke with Dayan and she w My car have fully stopped with a bad battery and I called late Metro Honda to see if they can take my car to check it and I spoke with Dayan and she was very nice to tell me I was able to coming right a way and as soon as I arrived I spoke with Steven Delacruz the service advisor which he was very nice and took the car right a way. Thank you for all your help. More

Honda Civic review I'm came for an oil change & I was in & out in record time. The service writer was quite efficient. To my delight, wiper fluid was put in that I neede I'm came for an oil change & I was in & out in record time. The service writer was quite efficient. To my delight, wiper fluid was put in that I needed. More