Metro Honda

Lazy and Incompetent I had my wife test drive the Odyssey on Thursday and she loved the car and the salesperson James did a good job explaining all of the features to her. I had my wife test drive the Odyssey on Thursday and she loved the car and the salesperson James did a good job explaining all of the features to her. On Friday I sent an email and text to James at 7:30pm asking if he can provide a quote and if they do online credit applications. Instead of calling me or emailing me back he calls my wife by accident at 8:54pm while she was out enjoying her evening and asked if we received an email from Karina. She said we didn't (because she has access to my email account in her phone) and that was the end of their conversation. The next day he sends a follow up email at 9pm first with a blank email then 10pm with a response and by that time we already purchased the vehicle and I kindly told him that he was too late. Now Sunday rolls by and this is the message I receive "I spoke to your wife the same day I got ur email but oh well you could have save more money if you brought me the quote from the other dealership. and also Karina sent you a credit application over email the same day you sent us ur email so idk how fast you wanted us to respond back to you." I guess Metro Honda is open at night and I rudely let him know that we won't be stopping by at Christmas time to buy our second car. More

Excellent service from beginning to end!!! I just lease a 2016 Honda Fit LX from Christy Alarcon. And I couldn’t have a better experience. I would recommend this place and Christy Alarcon to al I just lease a 2016 Honda Fit LX from Christy Alarcon. And I couldn’t have a better experience. I would recommend this place and Christy Alarcon to all my family and friends. Christy made it so easy and she was so knowledgeable on the product and all the options. Tony Maldonado in the service department exceeded my expectations, he is always willing to provide Top Customer Service!!! Thank you for the great experience!!! More

Shout out to Sam Gocela Excellent Customer Service! The complete staff were so knowledgeable, courteous, and helpful in assisting me with what I needed. Sam Gocela was my s Excellent Customer Service! The complete staff were so knowledgeable, courteous, and helpful in assisting me with what I needed. Sam Gocela was my sales assistance to help me get my 2016 Honda CRV-EX. Overall I had an excellent experience and will definitely shout out referrals. More

Vehicle service at metro Honda and Joseph King, coordinatoe My vehicle required several services which were due. Joseph King was the person who assisted me and explained the service my vehicle requred. He was My vehicle required several services which were due. Joseph King was the person who assisted me and explained the service my vehicle requred. He was friendly and had the right attitude throughout the process. Joseph went through the service list and bitingly explained why the services were needed. He was not pushy in any way; which I appreciate. The services were completed and I was on my way until the next service is needed. Next time I will request Joseph's assistance. More

Excellent Service My father and I had an awesome experience at Metro Honda. Everyone was very friendly and helpful. They were able to answer all of our questions and pr My father and I had an awesome experience at Metro Honda. Everyone was very friendly and helpful. They were able to answer all of our questions and provide us with a great offer. I bought a new Honda Crosstour. I definitely would recommend this dealership to my friends and family. More

Best Dealership Excellent customer service from Genaro Amaya and all the staff that I dealt with. I purchased a 2013 Honda Civic. The dealership was awesome! Very acc Excellent customer service from Genaro Amaya and all the staff that I dealt with. I purchased a 2013 Honda Civic. The dealership was awesome! Very accommodating and helpful. They were very reasonable negotiating. Would strongly recommend them! Metro Honda have great cars and great service. Best dealership in the area. More

Best dealership in San Bernardino, California. Great customer service from K. D. Sanders and all the staff that I dealt with. I returned to Metro Honda as a repeat customer. I purchased a 2013 Hond Great customer service from K. D. Sanders and all the staff that I dealt with. I returned to Metro Honda as a repeat customer. I purchased a 2013 Honda Fit 2 1/2 yrs. ago, but was now interested in a 2016 Civic. The dealership was awesome! Very accommodating and helpful. They were very reasonable negotiating. Would strongly recommend them! Metro Honda have great cars and great service. Best dealership in the area. More

Recall airbag and replace timing belt Joseph King is the best! He always has a smile on his face and is very helpful when it comes to my car service. Thank you! Joseph King is the best! He always has a smile on his face and is very helpful when it comes to my car service. Thank you! More

Oil service Prompt response. Great service. Joseph King has handled our service since he started at Metro Honda. We have been Metro customers for 33 year Prompt response. Great service. Joseph King has handled our service since he started at Metro Honda. We have been Metro customers for 33 years. We like their new show room. More

Joseph King in the Service Department I recently took my Honda Civic Hybrid 2007, to Metro Honda, where I had purchased it, and was pleasantly greeted by Joseph King. I told him that I was I recently took my Honda Civic Hybrid 2007, to Metro Honda, where I had purchased it, and was pleasantly greeted by Joseph King. I told him that I was going on a long trip the following week, and that I wanted to be sure that my car was ready for its journey, Mr. King was very helpful, and got me into service right away. Joseph also told me that I should use Metro's Shuttle Service, back and forth to my home while my car was being serviced, as it would take a couple of hours. Joseph called me promptly, when my car was finished, and sent the shuttle to pick me up right away. I would definitely recommend Joseph King, when you take your car to be serviced at Metro Honda, His smiling face, and helpful, and caring attitude are greatly appreciated, More