3,065 Reviews of Metro Ford - Service Center
Always professional and courteous at Metro Ford. They take good care of my F150 truck. They take good care of my F150 truck. More
The service advisors and technicians are great. This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and ha This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and handed it to the technician who then showed me why my tire was going down. Within about 30 minutes of my telling Brian what was wrong with my car, it was fixed and I was ready to be on my way. All of this as I said, without an appointment. Great teamwork with this service department. More
Great service. !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship More
Great experience. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. More
Great group of people. Very efficient, quick, easy to speak with, they e plain everything they've done and answer any questions you may have about the future life of your Very efficient, quick, easy to speak with, they e plain everything they've done and answer any questions you may have about the future life of your vehicle. Example, they inspected my truck, which passed, and changed my oil. They then told me it was almost time for new tires and when to come back for a new oiil change. I'm very grateful tthat they treated me with so much respect. Other places have tried to con me I to getting unnecessary work done just because I'm a woman and I'm not supposed to know any better. More
Went in for the recall on the Explorer backup camera. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. More
Donal was great. Very personable, knowledgeable and kind. I was kept informed regarding my car, recommended appropriate care, and was extremely responsive. He made my Very personable, knowledgeable and kind. I was kept informed regarding my car, recommended appropriate care, and was extremely responsive. He made my service appointment exceptional. Also, I have to give shout out to the complimentary pick up and drop ride for your service. The gentleman that does that is wonderful. More
Horrible service. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. More
Service is an easy task at Metro Ford. You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done ri You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done right. Can’t be any easier then that. More
As usual I had a positive experience at Metro Ford. Services were performed to perfection and in a timely manner. Thank you Troy. Services were performed to perfection and in a timely manner. Thank you Troy. More