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Metro Ford - Service Center

Schenectady, NY

4.4
3,065 Reviews

3,065 Reviews of Metro Ford - Service Center

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August 26, 2024

Always professional and courteous at Metro Ford. They take good care of my F150 truck. More

by kmshaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

The service advisors and technicians are great. This specific visit I came in without an appointment, you can't schedule when a tire will go down. Brian, the advisor wrote up my repair order and ha More

by SCM3MUZGLD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Introne
August 22, 2024

Great service. !- and I plan on future business with them !👍👍👍👌. Very accommodating, and can relie on their workmanship More

by Sasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Great experience. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. More

by LINDASCIABOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Great group of people. Very efficient, quick, easy to speak with, they e plain everything they've done and answer any questions you may have about the future life of your More

by vanessa.parson426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Went in for the recall on the Explorer backup camera. Now I get the "Reverse breaking not available" warning every time I put it in reverse. Wonderful. More

by SGW309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Donal was great. Very personable, knowledgeable and kind. I was kept informed regarding my car, recommended appropriate care, and was extremely responsive. He made my More

by DRGHIMIRE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Horrible service. Works was under warranty too which should have been easy. Had to help the team diagnose the problem, which I told them I had. More

by EBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Service is an easy task at Metro Ford. You drive in tell them what you need done watch TV the technician come tell you what’s going on you tell them to fix it and it gets done, and done ri More

by rpandori
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
August 13, 2024

As usual I had a positive experience at Metro Ford. Services were performed to perfection and in a timely manner. Thank you Troy. More

by djw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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