Back

Metro Ford - Service Center

Schenectady, NY

4.4
3,064 Reviews

3,064 Reviews of Metro Ford - Service Center

Sort by
September 05, 2024

Timely nice got the job done. No fuss . One day done . Left the car clean More

by DEDADEE520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

A number of items to address. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. More

by keithgunclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj More

by DAVE12056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Super friendly and easy to get answers to questions and the service went super smooth More

by mrmustang197886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Good, fast and pleasant service from the service advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my pa More

by doinkrystl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
August 31, 2024

Great support from Nicole in helping me trade in and buy car. The process was great. More

by GSTEPHAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole bellanger
August 30, 2024

The first oil change is free and state inspection. Took two hours and ten minutes. More

by blester76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

This was my first visit to the service department with my brand new bronco. I was extremely pleased with the ease of the check in for my oil change and rotate. the waiting room was very clean and the service More

by robertv-troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Had an emergency with the car my Ford edge. The guard in the front was dragging and then completely fell off. It was a Saturday so I went to the metro for Dealer and asked them. Would they be a More

by daj8236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Always professional and courteous at Metro Ford. They take good care of my F150 truck. More

by kmshaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...