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Metro Ford - Service Center

Schenectady, NY

4.4
3,064 Reviews

3,064 Reviews of Metro Ford - Service Center

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September 20, 2024

Could use a more thorough inspection of completed work prior to sending the vehicle back to the customer. More

by DANGORALCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Very easy going and to the point . Very quick and thorough left completely satisfied with my vehicle More

by HUSKIES5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

The guys at Metro took great care of our Ford Flex. On a Saturday they replaced a headlight bulb on our car. It required removing the bumper and we appreciate that they fixed it on the wewkend More

by JSLEFTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Troy in Service got me written up quickly for my oil change and tire rotation and said he would look into my washer hose issue. He called me a short time later to say the car was done and he was able to More

by Kevinchonikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Took longer than promised, but they gave me a small discount that was appreciated. Over. More

by rothka12306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Fast and efficient good communication easy to make appointment waiting area was comfortable needed some water More

by kammcbride29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Rob in the service area was great. He knew exactly what I needed and got it done in a timely fashion. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Buffed out a scratch and did a nice job. They washed the car arld even applied tire shine. Thanks to everyone at the body shop More

by Gt350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and Tony
September 06, 2024

Exceptional customer service. I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all More

by acwhite2590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

When I go in for service. They really try to have car fixed in the timeframe they say. More

by CHRISS1BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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