Metro Ford - Service Center

I brought my car for repair from and accident that was covered by Hartford Insurance. I did not have a good experience covered by Hartford Insurance. I did not have a good experience More

We have three Ford dealerships locally. We choose to travel out of town to go to Metro Ford. They are the most honest and trustworthy dealership to deal with. We choose to travel out of town to go to Metro Ford. They are the most honest and trustworthy dealership to deal with. More

They have a very friendly staff that are very knowledgeable. I was treated with respect and not pressured at all. knowledgeable. I was treated with respect and not pressured at all. More

I picked Metro Ford because it was the top rated collision center listed on my auto insurance company’s website. I brought the car in. The staff at Metro Ford took care of the rest. They did a good collision center listed on my auto insurance company’s website. I brought the car in. The staff at Metro Ford took care of the rest. They did a good job. They said matching the metallic blue paint on my car might be tricky, but I can’t see where their paint job begins or ends. Thanks so much! More

The gentleman who checked me in was very unpleasant, borderline horrible he didn’t care what I wanted to have done that day the mechanic was great. He did an awesome job very pleased. borderline horrible he didn’t care what I wanted to have done that day the mechanic was great. He did an awesome job very pleased. More

They are always very helpful , informative, willing to go extra mile , very very very helpful extra mile , very very very helpful More

Screwed up my E Brake and told me I had to pay 700 dollars to fix. They did not own up to their mistake. dollars to fix. They did not own up to their mistake. More

Metro for treating me as a valued customer helping me with the service of my car. I really do appreciate that customer service. with the service of my car. I really do appreciate that customer service. More

Very nice staff, but sometimes there’s a lack of communication with the customer about the status of their vehicle. I expected my vehicle to be there for 1 day, and it wasn’t even looked at until da communication with the customer about the status of their vehicle. I expected my vehicle to be there for 1 day, and it wasn’t even looked at until day 2 and then not ready until day 3. No loaner was offered, which would have been helpful. The service performed was great, just wish I knew how long the service would take. More

Vehicle sat for two full days without anyone touching it, what's the point of an appointment? what's the point of an appointment? More