Metro Ford - Service Center

2pm appointment and over 24 hours nobody looked at my truck. No worries, Morris Ford took care of it. truck. No worries, Morris Ford took care of it. More

The recent service was done completely. Communication of the service was constant as the service was completed. Thank you, Bruce LaFrano Communication of the service was constant as the service was completed. Thank you, Bruce LaFrano More

My truck was there for a week and 1/2 no one even looked at it until I complained then was told over $3200. Made me pay $162.. . I guess because I couldn’t afford $3200 they played games and wouldn’t realiz at it until I complained then was told over $3200. Made me pay $162.. . I guess because I couldn’t afford $3200 they played games and wouldn’t realize my truck until 3 different tow trucks received permission to tow on 3 different days ..cost me another $100 on Uber to Dr appt and many many days walking in storms for the bus finally got it somewhere else was told $1500 More

I appreciate the helpful and professional associates at this dealership who explain things in detail! this dealership who explain things in detail! More

Very good service and customer support the gasket and windshield was replaced in a timely manner. windshield was replaced in a timely manner. More

Not bad. The incessant text messages (believe I’m up to 4 now) about asking for me to answer a survey about my visit are overkill. The incessant text messages (believe I’m up to 4 now) about asking for me to answer a survey about my visit are overkill. More

Consistent quality service. Why go elsewhere? I've found happiness outside of the "big Albany dealers". Keep up the good work Metro! Why go elsewhere? I've found happiness outside of the "big Albany dealers". Keep up the good work Metro! More

Metro does a great job keeping me informed of the status of my car while it’s in for service. The great communication is much appreciated. of my car while it’s in for service. The great communication is much appreciated. More

Everyone had smiles-on their faces . The price of repairs were very competitive. Excellent service. The price of repairs were very competitive. Excellent service. More

Made appt online when I dropped the car off they had none for the issues recorded from along the reservation. Still waiting on my receipt and some issues were never fixed. for the issues recorded from along the reservation. Still waiting on my receipt and some issues were never fixed. More