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Metro Ford - Service Center

Schenectady, NY

4.4
3,064 Reviews

3,064 Reviews of Metro Ford - Service Center

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May 02, 2018

Inspection Evrything went greatvall the staff was excellent and courteous answered any questions I had, the video they send you showing how the inspection is goi More

by Aniceah11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria mclaughlin, Mike Raggozzino
May 02, 2018

Warranty work. Great experience. Service guy Brian Introne was fantastic. Extremely helpful and friendly. Answered all my questions and very helpful. Overall easy, n More

by tkline5186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne
May 01, 2018

As always Outstanding Service Another service apt well done. Always a pleasure to come to Metro Ford. The entire dealership staff was helpful, cheerful and professional during my More

by JAMPRO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Awesome Metro ford has always taking care of my car! I wouldn't bring it to anyone else but then!! Service manager Troy is the best!!!! More

by LISABLYTH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

The works Troy was very good to work with, service was done quickly. I have been going here for years and have not been disappointed yet. Nice Job More

by pdeedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Quick service Called for routine service on short notice and was scheduled same day. Completed ahead of estimated time. Included warranty work I wasn't aware of. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
April 27, 2018

Excellent Next day appointment for oil change. Excellent service and customer care. Service was very professional and employees were very friendly. Will definte More

by IECOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Camuglia
April 26, 2018

Great Service Dept. / Satisfied with problem resolution This dealership is right on the ball. All of the attendants in the service department are great especially Troy and Jay who I have been dealing with t More

by mallard12190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Hamel
April 26, 2018

Service and Body Shop I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with t More

by SILVERRDKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2018

Excellent Pleased with everything I need if need something bring it in gets done have a good time when I’m here second home from home More

by RRGORDON68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dariano, Michelle Hamel, Joe Riscica, Joe Camuglia