Metro Ford - Service Center

Great Arrived early and was registered for service and informed what was to be done and length of repair. Completed as informed. Was on my way shortly. Arrived early and was registered for service and informed what was to be done and length of repair. Completed as informed. Was on my way shortly. More

Good place to keep my car in tip-top shape I have never had a bad experience with the metro ford service department! Service writers are hospitable and the folks who take our money at the end a I have never had a bad experience with the metro ford service department! Service writers are hospitable and the folks who take our money at the end are just as hospitable! More

Service center The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With tha The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With that said like any business employees can make mistakes but they make it right . More

Excellent customer service! Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he called me right away. More

Fast and Thorough Great service. Had time to lease a new car also on the same visit! Joe Shanks was great to deal with as well as everyone else in the facility. Great service. Had time to lease a new car also on the same visit! Joe Shanks was great to deal with as well as everyone else in the facility. More

Oil change & tires Fantastic & timely service !!! Oil change at the dealership is much cheaper than those other oil change places !!! Also got a great deal on a set of t Fantastic & timely service !!! Oil change at the dealership is much cheaper than those other oil change places !!! Also got a great deal on a set of tires !! I couldn't be happier ! Thank you !!! More

Happy Customer! Excellent and fast service. Surprised to learn that my first oil change was free.. I’ve dealt with Jay in the past and he’s always familiar with the c Excellent and fast service. Surprised to learn that my first oil change was free.. I’ve dealt with Jay in the past and he’s always familiar with the cars that I’ve had. He let’s me know about discounts I’m entitled to or recommended service on the vehicle. More

Breaks/Tires/Oil Change Dropped off my Explorer to get and oil change and have them check my rear brakes. During inspection it was noticed that rear tires were also marginal Dropped off my Explorer to get and oil change and have them check my rear brakes. During inspection it was noticed that rear tires were also marginal. Jay from the SVC desk called and informed me, gave me an estimate, and took care of getting the repairs completed, all in the original time frame requested. More

Fantastic Service Every time I come here for service I am more and more surprised. Roger always fits me right in even though I never have an appointment and gets me in Every time I come here for service I am more and more surprised. Roger always fits me right in even though I never have an appointment and gets me in and out as quickly as possible. One of the technicians even came out to show me my air filter and how dirty it was. I never would've have known to change it. Thank you so much to the entire staff, keep up the great work! More

TROY HANLON EXCELLANT THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PRE THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PREVIOUS VISITS THIS WAS THE BEST. More