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Metro Ford - Service Center

Schenectady, NY

4.4
3,066 Reviews

3,066 Reviews of Metro Ford - Service Center

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June 01, 2018

3rd times a charm I am leasing a 2016 F150 SuperCrew from Metro. Rear doors froze up a few times over the winter. After having recall done took 2morevisitstohavethedoor More

by B150BP2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
June 01, 2018

Factory error repair. Daughter's car had a warning light come on while driving. We dropped it off at Metro. They diagnosed and fixed the problem in less than a day (factory More

by ARROGOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2018

outstanding service - the best Purchased my 2003 Focus from Metro new and they have been the only service department to touch her,. 75,000 miles and she still runs fantastic and lo More

by Rocket&Broomstick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon, Don Eden
June 01, 2018

great service service department went out of their way to solve all the issues with my vehicle,service techs and staff were excellent i would highly recommend More

by WORSINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
June 01, 2018

Annual inspection. Troy Scheduled our appointment quickly, service performed quickly also. Inspection and oil change. Very friendly and knowledgeable. Great hours for e More

by hendrick422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Friendly, straight-forward service. I purchased my 2010 focus about a year ago and have been servicing the car at Metro Ford in Schenectady since purchase. I always friendly service here More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
May 31, 2018

Great service Easy to get appointment when I wanted it. Appreciated the ride to and from my workplace. Enjoyed the video of my inspection. Enjoyed the text commu More

by DDDUNN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Excellent service-friendly and professional I was greeted and enjoyed my experience-my needs were met and exceeded. The staff was friendly and professional. My car is like new again. More

by jongriffin6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Saccone, Don Eden
May 30, 2018

In and out! Made appointment for service and was in and out in no time. Very happy, good people and great price. I will be back for sure. More

by clycpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
May 30, 2018

Metro Ford Means..Great Service! ALL THE TIME!!!! Metro Ford is the main reason I buy Fords. Always Professional and Friendly! The entire staff works together with the customers interest in mind! I wi More

by jorat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Eden
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