Metro Ford - Service Center

I know my was was repaired properly The service tech brought to my attention brittle rotted brake lines that could have caused a serious problem down the road. I feel confident the van w The service tech brought to my attention brittle rotted brake lines that could have caused a serious problem down the road. I feel confident the van was repaired properly. More

Service Fast Efficient Friendly Doesn’t tie up my entire day Roger tells me the wait time, if any, and it is right on. Very happy Fast Efficient Friendly Doesn’t tie up my entire day Roger tells me the wait time, if any, and it is right on. Very happy More

Service Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service de Great service. Short stay Troy took good care of me and my requests. Activation of a remote car starter I would highly recommended Metro’s service department. More

No bad bulbs Had a friend bring my car in to be checked, had just recently had it checked at another dealer. They said it needed a front little bulb and tires. Ha Had a friend bring my car in to be checked, had just recently had it checked at another dealer. They said it needed a front little bulb and tires. Had them fixed. Metro now said both license plate bulbs were out and back brakes were bad. Thought that both bulbs burning out with a week was strange, imagine my surprise when I checked and both bulbs were working fine. Will never go there again!!!! More

nys inspection Made an appointment on line without a problem. Got several reminders. Arrived a little early and got right in. Was able to get texted updates on th Made an appointment on line without a problem. Got several reminders. Arrived a little early and got right in. Was able to get texted updates on the progress of my inspection. Inspection got done relatively fast. Received a text video of my inspection. All went well. More

oil change I like it that my first oil change was free. It’s hard having to pay for the oil change since at Nissan they were free I like it that my first oil change was free. It’s hard having to pay for the oil change since at Nissan they were free More

Outstanding! Always a pleasure to return to Metroford. The service is top notch and never a worry when driving away. Will continue service for all my Ford vehicles Always a pleasure to return to Metroford. The service is top notch and never a worry when driving away. Will continue service for all my Ford vehicles. More

Body Shop & Tires I had to bring my Explorer into the body shop for a very quick molding replacement and figured while I was there to have new tires put on. From the T I had to bring my Explorer into the body shop for a very quick molding replacement and figured while I was there to have new tires put on. From the Time I spoke to Gary in the Body Shop and then Troy in Service, everything was done. They made the arrangements for the vehicle to go from one area to the other, not making me do the work of coordinating everything. Even the loaner car was waiting for me and I was to work on time! Wouldn't think of bringing my car to another dealer or garage for service, not with the experiences at Metro Ford. See you in a few thousand miles for the routine maintenance. More

Repair done in a timely manner When I arrived at my appointment to have front brakes replaced and my trailer inspected I was told by Troy that things were backed up and they would g When I arrived at my appointment to have front brakes replaced and my trailer inspected I was told by Troy that things were backed up and they would get to me as soon as possible. The work was still completed in a reasonable amount of time while I read my paper and had coffee. Thanks More

A Repeat Visit Troy greeted me with a friendly smile and asked the reason for my visit. He listened intently to ALL of my concerns and repeated them to me to make su Troy greeted me with a friendly smile and asked the reason for my visit. He listened intently to ALL of my concerns and repeated them to me to make sure he had every detail. Then, called the courtesy shuttle driver so that I could get to work. Muzzy was awesome!! Thank you for getting me to and from work in a prompt manner. More