Metro Ford - Service Center

Quick and efficient I made an appointment for a State Inspection and was in and out in under an hour. They had to replace a fuse in order to even get started so extra tim I made an appointment for a State Inspection and was in and out in under an hour. They had to replace a fuse in order to even get started so extra time was needed to diagnose that issue first. More

Easy, straightforward and effective. I scheduled my service appointment online and, when I arrived, Metro Ford was fully prepared to take care of what I needed to service my 2016 Ford Fus I scheduled my service appointment online and, when I arrived, Metro Ford was fully prepared to take care of what I needed to service my 2016 Ford Fusion leased vehicle. Within 90 minutes they completed everything I needed and I was 'good to go;! More

Collision Center Prompt, efficient, courteous. Quality work besides! Kept me updated on status of work and notified me when additional, "hidden" damage was located Prompt, efficient, courteous. Quality work besides! Kept me updated on status of work and notified me when additional, "hidden" damage was located. Great all around! More

Purchase and tire repair Great job. We are happy with our car. They gave us great value on the trade in. They gave us a really great deal. All that we dealt with were very Great job. We are happy with our car. They gave us great value on the trade in. They gave us a really great deal. All that we dealt with were very professional. When we had a flat tire the roadside service was great. Service center was very helpful More

Service review I thought the service was good, but the wait time, even with an appointment could be a tad shorter. I waited almost 2.5 hours for a maintenance check I thought the service was good, but the wait time, even with an appointment could be a tad shorter. I waited almost 2.5 hours for a maintenance check up. m More

Fantastic The quick express was fabulous. Although good year that delivered the tires held up my service. Meaning I was there longer than needed to get. That's The quick express was fabulous. Although good year that delivered the tires held up my service. Meaning I was there longer than needed to get. That's Goodyear's fault. More

Check engine light on a Saturday My check engine light came on. I scheduled an appt online. When I arrived the service manager said that had I made appt by phone he would have recom My check engine light came on. I scheduled an appt online. When I arrived the service manager said that had I made appt by phone he would have recommended against a Saturday since they are on a skeleton crew. I had time so I waited it out (walked up to Lowes to kill some time. My woman that sold me the truck stopped over to chat) The tech found the cause of the problem with the o2 sensor and fixed it for me. There was only one mechanic working but he was the right one!! More

Service Everything runs fine after the work is completed and all questions about operating behaviour and continued driving are always answered in a timely man Everything runs fine after the work is completed and all questions about operating behaviour and continued driving are always answered in a timely manner as well as explanations of what service(s) should be anticipated. More

great service center I drove in with a car that had been jump started due to dead battery. The service manager knew my car, and had the battery replaced quickly and effic I drove in with a car that had been jump started due to dead battery. The service manager knew my car, and had the battery replaced quickly and efficiently. More

Excellent Service Everyone in service was excellent. Jerry Dariano explained everything I needed to know prior to getting my Mustang fixed. I will return for any ser Everyone in service was excellent. Jerry Dariano explained everything I needed to know prior to getting my Mustang fixed. I will return for any service needed More