Metro Ford - Service Center

Maintenance Just went in for vehicle maintenance. Highly satisfied with the service. Needed new tires and Don researched and got us a good deal for what type of t Just went in for vehicle maintenance. Highly satisfied with the service. Needed new tires and Don researched and got us a good deal for what type of tire we wanted. More

Excellent personal service, disappointed with persistent Foc Staff assisted me in getting a “loyalty discount” for a persistent major repair. The service problem with the Focus has been a persistent one. Prior t Staff assisted me in getting a “loyalty discount” for a persistent major repair. The service problem with the Focus has been a persistent one. Prior to this time We were covered by extended warranty (the same problem and clutch transmission work were performed at least three times but was covered by warranty More

Tune Up Perfection First time visit! Was able to schedule and reschedule on line. Arrived on time and was greated immediately and needs determined. Waited with complime First time visit! Was able to schedule and reschedule on line. Arrived on time and was greated immediately and needs determined. Waited with complimentary cup of coffeee and doughnut, but did not wait long. Before I knew it, I was on to the rest of my day and completely satisfied! Will be back in 5,000 miles. Thank you! More

Inspection and oil change Had an appointment for 1:30 and was taken on time. Service was thorough and pretty much completed in a timely manner. Waiting area is very comfortable Had an appointment for 1:30 and was taken on time. Service was thorough and pretty much completed in a timely manner. Waiting area is very comfortable. More

Troy Hanlon and the entire service department. I have had wonderful experience getting my vehicles serviced. Friendly, courteous and efficient staff are always ready to do whatever is necessary t I have had wonderful experience getting my vehicles serviced. Friendly, courteous and efficient staff are always ready to do whatever is necessary to complete the tasks at hand. Keep up the good work! More

I like how they get things done in a timely matter. My car drive great but after paying $288.00 for 120000 mile service I realized that my tires were not rotatedafter I got home.I will continue to have My car drive great but after paying $288.00 for 120000 mile service I realized that my tires were not rotatedafter I got home.I will continue to have my car service by metro ford More

Great service the guys in service are just aces in my eyes. Whenever I go in there, they take the best care of me. They explain the work that needs to be done and the guys in service are just aces in my eyes. Whenever I go in there, they take the best care of me. They explain the work that needs to be done and I never feel taken advantage of. They are all super nice. More

Dent Be Gone A mishap in our driveway turned as pleasant as possible with the friendly customer service and skill of Metro Ford. Family-owned they make you feel li A mishap in our driveway turned as pleasant as possible with the friendly customer service and skill of Metro Ford. Family-owned they make you feel like you're one of them as they care for your car. We will be back but let's not make it an accidental encounter, Please! :) More

Oil change and tire rotation Arrived for 9 am appointment at 8:45, for oil change and tire rotation . Also had them look at drivers seat prematurely wearing. Appointment took long Arrived for 9 am appointment at 8:45, for oil change and tire rotation . Also had them look at drivers seat prematurely wearing. Appointment took longer than expected because they had to send pictures to Ford to get authorization for seat cover replacement . Also the service depot sent me a video of my oil change and tire rotation and checked everything underneath my truck . I thought that was pretty neat. More

Service It took so much longer to have my vehicle serviced last time. Much longer than usual. And all of my concerns were not addressed. Simply disappointe It took so much longer to have my vehicle serviced last time. Much longer than usual. And all of my concerns were not addressed. Simply disappointed. More