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Metro Ford - Service Center

Schenectady, NY

4.4
3,066 Reviews

3,066 Reviews of Metro Ford - Service Center

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July 30, 2018

Oil change on my 2017 F350 diesel Great job by a great company in an out within an hour. Always have had great service at this establishment. I have been going there since 1987 More

by rpandori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dariano, Michelle Hamel, William Thorpe, Cary Peek
July 29, 2018

Needed parts replaced and diagnosis oil pressure light Price for work completed was good. Knowledge that Don had of issues at hand were professionally handled. Don was friendly and helpful during my visit. More

by RMYRPY1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
July 27, 2018

Quick and efficient Great location, great waiting area. Very friendly staff. Free coffee and donuts. Nice big screen Television. Full vending machine options as well. Ha More

by DAVE2BOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2018

Service Check They did a wonderful job and it were fast. Thanks again for your time and patient when I had to reschedule my service. Again thanks More

by THERESADUN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ, Michelle Hamel
July 26, 2018

Troy is great to work with. The biggest reason I go to Metro Ford is how good Troy is with the customers. I trust him and always feel he's doing the right thing by me. More

by BCFRANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2018

Great service - very honest I had tried other places then come back to Metro. They are honest and didn't sell me stuff I didn't need like the others. They are fairly priced and More

by criscil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 23, 2018

Service From top to bottom your service team was exceptional. My initial thoughts when bringing in the old SUV was that there was no way to get this vehicle More

by TGS026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Eden
July 22, 2018

Troy was great as usual Great exoerience as usual. Troy communicated very well the recall issue and had my vehicle back to standard within the day. Service staff did a very g More

by josh.marks22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2018

Spark Plugs All requested work was done as requested (spark plugs 100K and fuel filter replacement). I had a scheduled appointment and waited while my vehicle was More

by favittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2018

Oil change I was there only for an oil change and it took almost 2 hrs, too long in my opinion especially since I had an appointment More

by kwager1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Eden
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