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Metro Ford - Service Center

Schenectady, NY

4.4
3,066 Reviews

3,066 Reviews of Metro Ford - Service Center

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August 10, 2018

Title Great people to work with, they listen to your concerns and make you feel that they truly care. Can't ask for a more professional group of people More

by TFDHANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

Mechanic got oil all over my grey interior brand new 2018 F1 Given a bad rate because even though they tried to get oil out of interior it was unsuccessful and I’m stuck with stains on a truck that I bought with More

by JROGERS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Hamel, Don Eden, Vince Smeaton
August 09, 2018

Night drop, autobot chatbot service broken I contacted someone from service via chat on website and scheduled car for oil change and car not in park issue. When I called to check status at 11 More

by JMOTLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Sales and service Troy Hanlon friendly and informative. As always fast, quality work. Have been purchasing and getting cars serviced since 1990. It’s 2018. Says it all More

by dferg2261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dariano, Joe Camuglia, Cary Peek
August 08, 2018

Excellent! Very courteous quick service that’s affordable. Friendly workers and it’s nice to have people you feel you can trust. I can definitely recommend to ot More

by CMAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
August 06, 2018

service emergency 4 days with a new car and we get a nail in the tire. We call our salesmen Tony Simone. Tony puts us to service with Rob Hitchcock. Car went there imm More

by JMNOTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic, Tony Simone
August 06, 2018

good knowledgeable service service writer was knowledgeable, too long for an oil change and tire rotation 1.75 hrs with an appointment. Unfortunately this is why people go to t More

by GSEARL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thorpe
August 02, 2018

Nice doing business with this dealership. Personnel were very helpful with taking care of my problem with my F-150. Will do business with Metro aas long as I am a Ford customer. More

by ROYEARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Excellent Very good place and people to work with you there are always very helpful when u go there for any kind of service really good salesman also they have More

by SIDHNARINEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Salerno, Don Eden, Cary Peek
August 01, 2018

Purchase of new car and service of existing car Amazing job and very easy to work with. Wonderful people. Will continue to work with them for many years to come. Joe and Bill were phenomenal! More

by rachaels0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria McLaughlin, Joe Shanks, Bill Marincic
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