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Metro Ford - Service Center

Schenectady, NY

4.4
3,066 Reviews

3,067 Reviews of Metro Ford - Service Center

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August 30, 2018

excellent ! quick and efficient. Sent me a $25 coupon on my birthday that I was able to use recently. Thank you so much :) Every time I call someone picks up the phone immediately and More

by MECCAHEMPHILL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria McLaughlin, Rob Dariano, Joe Camuglia, Joe Shanks, Don Eden
August 26, 2018

Excellent! Customer Service was excellent! I felt service went pretty quick even with the last minute request to replace my four tires. I also felt the price f More

by mrivers@nycap.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2018

10k mile service visit Took my 2013 ford edge in for 10k mile service. Shop is very clean, they took my car in right away. Waiting area is very clean and comfortable, and my More

by JJDWYER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thorpe
August 24, 2018

Very pleased and the staff was very courteous. Car went in for a lil leak. I was given a new car to drive. When the car was done Troy delivered the car himself. There was no charge as the car was u More

by OLDGUY1054
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Inspection on my vehicle was done well Excellent service. Everyone was very helpful. I would definitely bring my vehicle in again for service. This is an excellent place to come for any hel More

by skypiolet8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon, Don Eden
August 23, 2018

one word....."EXCELLENT" The service department does a great job. I have never had one problem with service. Keep up the good work. I highly recommend Metro Ford. More

by GORDO8420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

Modest Scrape Rear quarter panel scrape against parking post. Insurance repair went well. Metro staff worked with insurance adjusters to make the repair painless wi More

by BDWALSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wiltse, Cary Peek
August 23, 2018

Metro always awesome Troy was so helpful .the whole team is awesome ... Been a Metro customer for 8 years now . Love em... Can't wait to buy my next FORD from Metro More

by snyce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
August 23, 2018

Review My experience was fine - however it took two appointments to fix the problem. It would have been better if I only had to go once. More

by SUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2018

Excellent customer service in and out with no trouble. The service specialist was pleasant and took the order for my requested work. The visit was completed in just over an hour. All front facing people we More

by GM981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the names
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