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Metro Ford - Service Center

Schenectady, NY

4.4
3,067 Reviews

3,067 Reviews of Metro Ford - Service Center

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September 11, 2018

New Transmission They understood it should be free and after a short conversation they agreed. I appreciate the quick decision. The turnaround time could have been les More

by p4t.kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
September 11, 2018

Inspection Needed some repairs for my inspection and they did it in a timely manor and did just what I asked to get it inspected and safe for the road . More

by DOC74M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dariano
September 11, 2018

Fair price, decent work, long wait A two hour job took almost seven hours. The work is generally well done and the price was fair (received 10% off because of the long wait). Didn't a More

by RIUSNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
September 11, 2018

Keeping my Transit going My 2017 Ford Transit was in service for a recall issue while there also an oil change. Service department kept me informed on work completed and when More

by JMCGARRY2591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Simone
September 11, 2018

Worked with many departments, all great! I have bought cars, had warranty service, recall service, maintenance service and body shop repairs at Metro and have been pleased with all of it. Spe More

by Chris from Duanesburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
September 11, 2018

Outstanding Service Bill Hearley went out of his way to pick up our newly purchased used car and bring it to the service center, have are minor side mirror motor repaired More

by COLLEENWARD518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2018

Convenient Was able to schedule my appointment online and get in very quickly. Went for my first oil change on my brand new car. Everyone was friendly from check More

by victorious711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2018

Excellent service The Service advisor Brian is an asset to you organization. Great to work with. Very knowledgeable, professional and courteous. The work was done qu More

by JOHN@CINDYSK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne
September 07, 2018

oil change They took all the time that was needed to make sure I got a good all the work done that I needed to have done. More

by richardc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Salerno
September 07, 2018

Auto service rating Very good communication during the whole process. great service to my vehicle and great turnaround time to get my vehicle back in working order. More

by PONCHOJLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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